Practical Application of Organizational Behavior in Mega Builders, a real estate company
Pristine view of ‘Mega Builders’
Mega builders is a real estate company that serve the people by providing housing facilities .
Mega builders one of the reputed and largest real estate companies in Bangladesh embarked upon its journey since 1998with the first project under the name of “Mega Chayaneer” at bananas. The company then gain ground and became very well known in real estate sector.
From the very beginning Mr. Murad Iqbal Chowdhury the founder of the company took over the reins of the company and since then there has been no looking back. In time with the active support of the other helping hands, the company has progressed rapidly adding new projects at a very rapid pace and the company became financially very healthy by this time.
Now, the company has many projects at different places in Dhaka city. They have projects at Dhanmondi, Gulshan, Gulshan Niketon, Banani, Uttara, and Kalabagan, Green road, Rawer bazaar and many other locations.
The company has also projects in Chittagong and Sylhet.
Some of their handed over projects are given below…
Project name location
Mega Prangon Dhanmondi R/A
Mega Chicanery Banani
Mega Rangon Dhanmondi R/A
Mega Lake Breeze Gulshan
Mega Angon Dhanmondi R/A
Some of their ongoing projects are given below…
Mega Harbor Mirpur
Mega Aminus villa Mirpur
Mega Sunflower Kallyanpur
Mega Sandalwood Dhanmondi
Some of their upcoming projects are going to be established at dhanmondi, gulshan, kalabagan, wari, bashundhara, baily road, green road, mohammadpur, pallabi, Banani, paikpara, badda, and shyamoli.
2.2 Services Include:
- Advertisements, Publicity and Sales Promotion.
- Sales and Customers handling.
- Documentation and Legal matters etc.
- Architectural Plans, Structural Plans, Soil-Testing.
- Sanitary & Electrical Drawings.
- Site Mobilization.
- Materials Procurements, Labor Contacts.
- Work Supervision of all Civil Works including Super Structure and Finishing work.
- Arrangements of installation of Lifts, Generator, Intercom.
- Electrical & Sanitary works.
- Engineering supervision and quality control.
- Obtaining permission and connection from TITAS, DESA, and WASA etc.
- Apartment handing over and Transfer formalities.
Practical Application of Organizational Behavior in Mega Builders
3.1 What is Organizational Behavior?
Organizational behavior is the systematic study and careful application of knowledge about how people – as individuals and as groups – act within organizations.
On the other hand, OB is the study of what people think, feel, and do in and around organizations.
Organizations are groups of people who work interdependently toward some purpose.
Goals of organizational behavior
–Describe: Systematically, how people behave under a variety of conditions.
–Understand: Why people behave as they do?
–Predict: predicting future employee behavior (Who would be dedicated and productive or absent & tardy)
-Control: Control and develop some human activity at work so that employees performance can be improved.
3.2 Leadership Model:
Mega Builders uses different types of leadership style in different situations. Their leadership system include_____
Consultative suggestion system, in which the managers seeks ideas from the employees before taking decisions.
Benevolent Autocratic system, in which manager present decision subject to change; seeks
Ideas; sells decision.
Participative committees, Such as Quality circles I which manager asks group for recommended action before deciding.
3.3 Motivational factor:
Motivational factors are used to increase the productivity and participation of the employee so that organization can easily achieve their goals and objectives.
Mega builders use different motivational factors to encourage their employees so that they exert their highest effort to fulfill the organizational goal. Their main motivational factors include
- At least two Bonus
- Commission on performance
- Portion of profit
- Appreciation for good performance
- Proper training for employees
- Proper salary
- Mutual respect etc.
- Portion of profit differ from position to position.
3.4 Communication system:
One of the very important factors, on which the success of a organization depends largely. If an organization fails to ensure appropriate communication system, it will never be successful. A proper communication system from the lower to upper and upper to lower is very essential to be successful.
Communication is the transfer of information and understanding from one person to another person. It is a way of reaching others by transmitting ideas, facts, thoughts, feelings and values. Its goal is to have the receiver understanding the message as it was intended.
Two way communication
It is the method by which a sender reaches a receiver with a message. It usually requires 8 steps, whether the two parties talk, use hand signals, or employ some advanced technology means of communication.
The steps are following_____
- Develop an idea
- Provide feedback.
Like most companies Mega Builders has also a very nice and well organized communication system.
They have given their employees a greater autonomy to give and receive each and every information to the authority and from the authority.
All vital issues related to management and organization is properly communicated to the employee.
They arrange a general meeting each year and all employees from lower level to higher level has the equal right to participate in it. They all have the right to ask any relevant question to the top management.
The organizational hierarchy of Mega Builders
3.5 Organizational culture:
Organizational culture is a set of assumptions, beliefs, values, and norms that are shared by organization members. It represents a key element of the work environment in which employees perform their jobs.
Importance of organizational culture:
Organizational culture is important____
· To achieve the firm’s goals.
· To give organizational identity to their employees.
· It’s an important source of stability and continuity to the organization.
· Help new employees to adjust easily.
Characteristics of cultures:
· No one type is best
· A reflection of top management
· Of varying strength
Organizational culture of Mega Builders:
The internal culture of mega builder’s is flexible for the employees. We learn a sentence from a great person……..
“I behave with you like a friend but remember that I am not your friend”. The culture of Mega builder’s too much related this sentence. For achieving the organizational goal the communication upward to downward, like friendly. They give all the facilities to their employee but employees must work to archive the organizational goal.
3.6 Participation process of mega builders:
What is participation?
Participation is the mental and emotional involvement of people in group situations that encourages them to contribute to group goals and share responsibility for them.
This definition entails three important ideas-
• Contribution and
Participation means meaningful involvement rather than mere muscular activity. It motivates people to contribute and show their creativity to achieve the organizational goals.
Participation encourages people to accept responsibility to their group activities.
Why are participations popular?
· Participation tends to improve performance and job satisfaction.
· Increase the productivity of firm’s
· Provide power opportunities earlier to minority workers in an increasingly diverse workforce.
Mega Builders is very much concerned about their employee participation. They always want to ensure greater participation of their employees to fulfill the organizational goals. They attempt to take different measures to increase greater participation of the employees. These include_____
- Motivational factors
- Employees have right to participate in the annual general meeting of the company.
- They have the right to express their opinions in AGM.
- Employees’ personal issues are also considered that affect the performance greatly.
Once the absenteeism of one employee increased , close inspection shows he was very much depressed due to the death of his wife. In this case , the organization suggest him to rent a house near the office and take a leave for some days.
Empowerment can be defined as the degree to which the employees of the organization are given power to take decision by themselves. Or to what extent power is given to the employee.
Mega builders provide the employee enough power to participate in the annual general meeting. The opinion of the employees are taken cordially and these are considered as very important factor when take the final decision.
Employee emotions and values are given priority to a greater extent here. Their opinions are given priority here. As it is private limited company, ownership is much more important here and most of the decisions are made by the top level management.
Specially, important decisions regarding the management of the company are taken by the top management.
Conflict arises from disagreement over the goals to attain or the methods used to accomplish these goals.
Conflict also arises due to task independence, ambiguity of roles, policies and roles, personality differences, ineffective communication, competition over scarce resources, personal stress and differences in attitudes, beliefs and experiences.
Conflicts are also seen in Mega Builders like other organizations. They handle it very wisely.
If there is any conflict within a department, the department head try to solve it. If he fails to solve it by himself, he informs it to the top management to solve.
But when there is any conflict in the top management, it becomes very serious a harmful as well for the organization. Usually this situation doesn’t appear. But if really there is any situation, the authorities first try their best to identify the actual problem and try to solve it. But if they fail, they have to fire one of the employees to control the situation.
Conflict can both be constructive or destructive
Conflict is often seen as a destructive phenomenon, but it is a limited view. In fact, if all conflict with co workers is avoided, each party is likely to deprive useful information about other’s preference and views. Conflict is not all bad; rather it may result in either productive or non productive outcomes. A more positive view, then, is to see that conflict is nearly inevitable and to search for ways in which it can be result in constructive outcomes.
Some benefits of conflicts are following…..
- People search for new ways to reduce conflict in future which increase their innovative power.
- It helps them to experiment new ideas.
- Hidden problems are brought to surface by it, so that can be further solved.
Once the conflict is solved, people become more committed towards their work, so that no conflict arises in future.
Some disadvantages are also prevailed. These are given bellow………
- If it becomes too long, it may focus on personal issue.
- At professional level the team work or cooperation may deteriorate.
- It can raise personal stress level by declining one’s image to others.
- Motivation level of employee can be reduced.
3.9 Organizational Power and politics:
Power is the ability to influence other people and events. It’s the leader’s stock-in-trade, the way that leaders extend their influence to others.
Organizational politics refers to intentional behaviors that are used to enhance or protect a person’s influence and self interest while also inspiring confidence and trust by others.
In mega builders internally there is no direct influence of employee power and politics but power and politics are inter-related.
In case of any type of change in the organization, the employees are properly informed. They are properly handled to cope with the changing environment.
- Employees are informed before implementing the change.
- Their opinions about the change are also taken.
- These are considered properly before implementing change.
- Employees are well trained to cope with the new change in the organization.
In case turnover,
From the perspective of employee:
They must inform the authority at least 3 months before changing the job. Otherwise they will cut of their 1 month salary.
From the perspective of employer:
Before firing any employee, authority must inform the employees before 3 months.
Organizational Behavior is a pervasive subject, which include most of the organizational
issues. This include —-
- human behavior and their interaction in group and individually
- organizational structure
- interaction system
- leadership style
- potential problems and their solution
- employee stress
- Participation and so on.
We have mainly shown here the actual application of the above mentioned factors in a renowned real estate company “Mega Builders”.
Mega Builders should more actively find problems faced by their employees in the workplace and take corrective measures to solve them as soon as possible to be a successful one in the real estate business. They should be more concern about employee performance and attainment of organizational goals.
The Study is based on the following resources:
Organizational Behavior by John W Newstrom.