Sme Banking of Brac Bank Limited

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Sme Banking of Brac Bank Limited

Chapter -1


1.1 Introduction

SME is new challenge to every bank. The success or failure of banks greatly depends on SME loan. On the other hand, credit (whatever general or SME) perchance falls in hands of defaulter imposing colossal stress on money supply with many other concomitant side effects.

Against such a backdrop, banks will have to strike a delicate balance on the seesaw, so smooth credit circulation in economy can be ensured in order that rural and urban development work does not suffer, and at the same time credit must not get into a noxious nexus.

Every bank maintains a credit system to manage its credit. Compliance with some standards in credit management has been critical for banks to avoid both pecuniary as well as regulatory penalty. This paper attempts to impart insight on the credit management, especially on SME of banks. It shows fundamental credit risk policies and challenges to SME credit. It also shows the guidelines that should govern the implementation of more detailed lending procedures and risk grading systems so that, subsequently, banks can establish the balance between healthy flows of credit in economy simultaneously with saving itself from the loss of bad debt. As well as bank can maintain proper SME lending for development of rural and urban area.

SME concept is explored at length due to its far-reaching contribution in our economy particularly in elimination of penury. Then it features the risk of credit for banks, Bangladesh Bank’s prescriptions on its handling and method of risk measurement and loan classification. With a brief introduction to BRAC Bank Limited, the report details thoroughly on the SME credit appraisal, processing and disbursement. These are very vital for vigilance yet vulnerable to overlook. The paper ends up with recommendations of do’s and don’ts.

1.2 Statement of the Research Problem:

A bank’s existence depends mainly on SME loan. BRAC BANK is one of the leading banks for loan lending. But the bank faces a lot of problems about SME loan, which are mention below:

1) Before lending the lacking of properly analyzes the business risk of the borrowers and bank can not forecast whether there the business will succeed or fail in broad investigation.

2) Bank is not performing well in good loan project selection, because of pressure from lobbing group.

3) In most of the cases, bank fails to determine the value of security against the loan.

4) Sometimes delay in disbursement credit.

5) Negative attitude of borrowers to repay the loan.

1.3 Objectives of the Study

The sensible motives of preparing the report on SME Banking are to depict the overall scenario of banking sector at a glance with the light of BRAC Bank.The prime objectives of this study are to analysis SME Banking in Bangladesh on perspective of BRAC Bank for building Strong image of SME.

Specific Objectives:

Ø To explain the unique brand image of SME.

Ø To represent the unique features provided by BRAC Bank to its SME clients and how they perceived those.

Ø To find out the factors on which the customers’ satisfaction level depends.

Ø To suggest ways of improving the service standard and satisfaction level of the customers.

Ø To show the real condition of BRAC Bank Limited in terms of SME credit in Bangladesh.

Ø To appraise the competitive position of BRAC Bank Limited.

Ø To create myself as a young Entrepreneur to become a future leader of SME Banking.

Ø To identify problems and potentials and provide some suggestions that would help BRAC Bank Limited for more progress on SME credit.

1.4 Methodology of the study

Collecting data directly from the practical field is called primary source of data. In this case samples were picked up on a judgmental basis. The methods that were used to collect the primary data are as follows:

· Face to face conversations with the employees and opportunities were given by the management to work in relevant fields in BBL.

· By personal interviewing and interacting customers at BBL and officials of other competitive banks.

· Observing various organizational procedures.

· Various unstructured papers and weekly report of the bank

· Interviewing other banks personnel

The secondary data has been collected from different publications of BRAC Bank. To clarify different conceptual matters, Internet and different articles published in the journals & magazines have been used. The Secondary Sources are:

Secondary data were collected

· from prior research report

· from different books and periodicals related to the banking sector

· From Newspapers and Internet.

· Annual reports of BBL.

· Publication of Bangladesh bank

In processing the data and presenting these tables and graphs has been used. SWOT analysis has been used as analytical tool. It is rarely involves structured questionnaire, large sample and probability sampling plans. Observation method is used in some cases to complete the paper.

Chapter -2

2.1. The Historical Background BRAC Bank LTD:

BRAC Bank Limited is a scheduled commercial bank in Bangladesh. It established in Bangladesh under the Banking Companies Act, 1991 and incorporated as private limited company on 20 May 1999 under the Companies Act, 1994. The primary objective of the Bank is to provide all kinds of banking business.

At the very beginning the Bank faced some legal obligation because the High Court of Bangladesh suspended activity of the Bank and it could fail to start its operations till 03 June 2001. Eventually, the judgment of the High Court was set aside and dismissed by the Appellate Division of the Supreme Court on 04 June 2001 and the Bank has started its operations from July 04, 2001.

The Chairman of the Bank is Mr. Muhammad A (Rumee) Ali. Now the Managing Director and & CEO of the bank is Mr. Syed Mahbubur Rahman, Managing Director & CEO. The bank has made a reasonable progress due to its visionary management people and its appropriate policy and implementation.

2.2 Profile of BRAC Bank Limited:

BRAC Bank Limited, with institutional shareholdings by BRAC, International Finance Corporation (IFC) and Shore cap International, has been the fastest growing Bank in 2004 and 2005. The Bank operates under a “Double Bottom Line” agenda where profit and social responsibility go hand in hand as it strives towards a poverty-free, enlightened Bangladesh.

A fully operational Commercial Bank, BRAC Bank focuses on pursuing unexplored market niches in the Small and Medium Enterprise Business, which hitherto has remained largely untapped within the country. In the last ten years of operation, the Bank has disbursed over BDT 2 billion in loans to nearly 83,000 small and medium entrepreneurs. The management of the Bank believes that this sector of the economy can contribute the most to the rapid generation of employment in Bangladesh. Since inception in July 2001, BRAC Bank becomes one of the country’s fastest growing banks with 151 branches, over 250 ATM’s, 421 SME Unit Offices and over 8,183 employees.

BRAC Bank operation now cuts across all segments and services in financial industry. The bank has already proved to be the largest SME Financier in just ten years of its operation in Bangladesh and continues to broaden its horizon into Retail, Corporate, SME, Probashi and other arenas of banking. The customer base has expanded to 1200,000 deposit and 164,000 advance accounts. In the years ahead BRAC Bank expects to introduce many more services and products as well as add a wider network of SME unit offices, Retail Branches and ATMs. BRAC Bank limited has wide distribution coverage across Bangladesh in SME business. Being the pioneer, BRAC bank limited still holds the ‘number one’ position in SME business in 2010 alone we distributed loans to 83,000 Small and Medium Entrepreneurs’ amounting to BDT 32,188.26 million.

Shareholders of BRAC Bank Limited

Figure: Share holders contribution

2.3 GOAL

BRAC Bank will be the absolute market leader in the number of loans given to small and medium sized enterprises throughout Bangladesh. It will be a world – class organization in terms of service quality and establishing relationships that help its customers to develop and grow successfully. It will be the Bank of choice both for its employees and its customers, the model bank in this part of the world.

2.4 Vision

“Building a profitable and socially responsible financial institution focused on Markets and Business with growth potential, thereby assisting BRAC and stakeholders build a “just, enlightened, healthy, democratic and poverty free Bangladesh”.

BRAC Bank will be a unique organization in Bangladesh. It will be a knowledge-based organization where the BRAC Bank professionals will learn continuously from their customers and colleagues worldwide to add value. They will work as a team, stretch themselves, innovate and break barriers to serve customers and create customer loyalty through a value chain of responsive and professional service delivery. Continuous improvement, problem solution, excellence in service, business prudence, efficiency and adding value will be the operative words of the organization.

BRAC Bank will serve its customers with respect and will work very hard to instill a strong customer service culture throughout the bank. It will treat its employees with dignity and will build a company of highly qualified professionals who have integrity and believe in the Bank’s vision and who are committed to its success. BRAC Bank will be a socially responsible institution that will not lend to businesses that have a detrimental impact on the environment and people.

2.5 Corporate Mission

» Sustained growth in ‘small & Medium Enterprise’ sector
» Continuous low cost deposit growth with controlled growth in Retained Assets

» Corporate Assets to be funded through self-liability mobilization. Growth in Assets

through Syndications and Investment in faster growing sectors.

» Continuous endeavor to increase fee based income

» Keep our Debt Charges at 2% to maintain a steady profitable growth

» Achieve efficient synergies between the bank’s Branches, SME Unit Offices and of

BRAC field offices for delivery Remittance and Bank’s other products and services

» Manage various lines of business in a fully controlled environment with no

Compromise on service quality

» Keep a diverse, far flung team fully motivated and driven towards materializing the

bank’s vision into reality

2.6 Core Values -CRYSTAL

C stands for being Creative, Be a person of innovative ideas in solving issues, thinking different ideas to reach one destination; do new associations between existing ideas or concepts for the organization’s overall growth.

R stands for being Reliable, Be worthy of reliance or trust at work so everyone could depend

on you.

Y stands for remaining Youthful, Be a person of freshness and vibrant characteristic at work. Feel young at HEART and project enthusiasm during performing duties.

S stands for being Strong; Be a person of willing to move forward and apply conscious choice, willpower, discipline and passion at work.

T stands for being Transparent, Be transparent at work at all level both internally and externally. Show openness and honesty through communication to bring transparency

A stands for being Accountable, Be accountable for own actions and take responsibilities for the outcome of the actions; be responsible and answerable towards customers, organization, regulatory bodies as well as the society.

L stands for being Loyal, Be loyal to the organization by being compliant at work, taking ownership and create belongingness which will carry your brand as your pride.

2.7 Long Term Strategy:

Summed up in a single sentence, BRAC Bank’s long-term strategy is to go where the market is. The SME market in Bangladesh is large. The report produced by the Shore Bank team, (Ronald Grzywinsky, Mary Houghton and Lynn Pikholz) and the independent consultant, Kaiser Zaman, indicates that the market size would be over hundreds of billions of taka. He quoted:

“As a result of the achievements of the micro-credit providers, Bangladesh now has an hour glass shaped banking market in which credit and other limited financial services are valuable to both very large and very small businesses and very wealthy and very poor individuals. While there is well – known informal system that provides credit to businesses, virtually nothing is available from either banks or micro finance provider to the million the middle – businesses and individual- who are severely constrained in their ability to produce and save for lack of access to financial resources and services. Until modern, competitive financial services are readily available – including credit in amounts, terms and conditions that small can access, Bangladesh will not be able to create the large middle class that is a prerequisite to social stability.

2.8 Corporate Social Responsibility (CSR) of BRAC Bank:

Since the inception as a responsible corporate body BRAC Bank Ltd. has undertaken various initiatives considering the interest of customers, employees, shareholders, communities and environment. These initiatives go beyond the statutory obligation/mandatory compliances to voluntary activities that promote sustainable development. Corporate Social responsibility (CSR) is a fundamental part of the way BRAC Bank does business. It’s an opportunity to build better relationships with all stakeholders by paying closer attention to how we fulfill our social, economic, environmental and ethical responsibilities.

We are working towards reducing waste and the more efficient use of resources. The second step is reducing our indirect environmental impact by managing our investing activities. Paper communication between the divisions/Customer centers of BRAC Bank has been replaced with on-line communication where possible, resulting in significant reduction in paper usage.

2.9 Management of BRAC Bank Limited

The Board of Directors of BRAC Bank Limited includes:

Mr. Muhammad A (Rumee) Ali Chairman
Mr. Quazi Md. Shariful Ala Director
Mr. Mark A.Coffey Director
Ms. Nihad Kabir Director
Ms Tamara Hasan Abed Director
Mr. Shib Narayan Kairy Director
Dr. Hafiz G.A. Siddiqi Director
Mr. Syed Mahbubur Rahman Managing Director and CEO

Members of BRAC Bank Limited Management Committee

Mr. Syed Mahbubur Rahman Managing Director & CEO
Mr. Mohammad Mamdudur


Deputy Managing Director
Mr. Rais Uddin Ahmad Company Secretary & Head of Legal, Regulatory & Internal Control
Mr. Nabil Mustafizur Rahman Chief Credit Officer
Ms. Tahniyat Ahmed Karim Head of HR
Mr. Shah Alam Bhuiyan Head of Operations& Acting Head of


Risk Management

Mr. Mohammed Rahmat Pasha Head of Treasury & Financial Institutions
Mr. Syed Faridul Islam Head of SME
Mr. Khwaja Shahriar Head of Cash Management

Custodial Services

Probashi Banking

Mr. Zeeshan Kingshuk Huq Head of Corporate Affairs
Mr. Md. Sarwar Ahmed Head of IAM – SME & Retail Banking
Mr. Firoz Ahmed Khan Head of Retail Banking

Chapter -3

Products and Services of BRAC Bank Ltd.

3.1 Products of BRAC Bank Limited

  1. Small & Medium Enterprise (SME)

BRAC Bank becomes one of the country’s fastest growing banks. With 70 branches, 59 SME Sales & Service Centers, over 195 ATM’s, 429 SME Unit Offices and over 7,000 employees.

.These CROs work for the Bank to converge clients for getting the SME loan. Once CROs get the loan application and if it is less than 500,000 TK then zonal officer has the authority to approve the loan. But if it is above 500,000 then the CROs send it to Head Office for all necessary approval. After approving the loan then Asset Operation Department starts its work.

In 2010, BBL alone distributed loans to 67,047 Small and medium entrepreneurs’ amounting to BDT. 32,188.26 million; in 2010, Bank also open 29 SME Service Centers.. SME division maintains a portfolio of 259,799 small and medium Entrepreneurs with BDT 111,917.87 million. Last year disbursed BDT 32,188.26 million to 67,047 SME clients.

Deposit Products

Prapti Current Account

Loan Products

Anonno Rin

Prothoma Rin

Trade Plus

Business Equity Loan

Proshar Rin

Bizness Loan

Suppliers Finance

SME Products

SME Loan process flow is shown below:

When a customer comes to the unit office for a loan request, first he/she meets with the customer relationship officer to discuss about the loan, which loan product is suitable for him/her. After then the following process takes place:

B. Corporate Banking

Categories- the facilities our corporate Division offers to our customers are mainly of two-

Funded Facilities Non-Funded Facilitie

Funded Facilities:

Funded tells us that this type of facilities allows the customer to have money ‘on his hand’ for use i.e. he will get money as to meet his business demand. Examples are-

Working Capital Loan.

Over Draft Facility.

Term Loan.

Lease Finance.

Demand Loan.

Non-Funded Facilities:

Non-Funded facilities are those type of facilities where customers don’t get fund on their hand rather get Bank’s Guarantee service to do international trading-import and export. Letters of Credit, Bank guarantees etc. are the examples of the non-funded facilities.

Working Process of corporate wing:

C. Retail Banking

Retail Loans are consumers’ loan. Based on the customer demand these loans are given. BRAC Bank has a wide range of retail loan-

1. Car Loan. 2. Doctor’s Loan.

3. Secured Loan/OD. 4. High Flyer Loan.

5. Top Up Loan. 6. Credit Card Loan.

7. Study Loan. 8. Teacher’s Loan.

9. Now Loan. 10. Salary Loan.

Process Flow of Retail Loan

BRAC Bank’s Retail Division is being operated centrally. Under the Retail Banking Division all the branches, which acts as sales & service center, are reportable to Head of Retail Banking. Different products of Retail Banking are as follows:

i) Deposit Products

ii) Lending Products

iii) Locker Services

iv) Remittance Services etc.

3.2 Services of BRAC Bank Limited

Banking Services Department under BBL Operations has been created with a vision of providing one stop banking services to our internal & external customers by ensuring service excellence and accelerating the efficiency through experienced and competent human capital and using advanced technology. Under the Operations umbrella Banking Services Department facilitates the specific services focusing on a particular activity, eagerness to take challenges and develop expertise in it, which in turn augment the service quality, reduce turn-around-time (TAT) and give a competitive edge.

Key values ……

•Provide competitive banking service to our customers.

•Support business to increase portfolio

•Ensure control & compliance

•Develop skilled people

•Cost leadership

b) Corporate Banking Services:

TheCorporate Banking Division has a centralized structure through on-line banking system. Any credit facility is processed at the Corporate Banking Division, Head Office. After sanctioning of the facility, the limit is put online and The customer can enjoy the facility from any of the BRAC BANK branches.

A fully operational commercial Bank, BRAC BANK focuses on perusing unexplored market niches in the Small and Medium Enterprise Business, which hitherto has remained largely untapped within the country, the Bank has provide support to more than 200000 Small and Medium Enterprise. Since inception in July 2001 the bank’s footprint has grown to 69 branches, 59 SME Sales Center, 429 unit offices and more than 177+ ATMs across the country.

The banks operate under a “double bottom line” agenda where profit and social responsibility to hand in hand as it strives towards a poverty free, enlightened Bangladesh.

BRAC BANK Limited, with institutional shareholding by BRAC, International Finance Corporation (IFC) and Shore cap International, has been the fastest growing bank for last several years.

Strict adherence to internal control guidelines and other legal and statutory compliance are followed. The Credit approval process involves separate Credit Division, the Managing Director and finally the Board.

Other Departments such as Foreign Trade, Treasury, Asset Operations etc. plays the support role for a comprehensive range of service to the Corpora

b) Other Banking Services:

BRAC BANK provides a comprehensive range of innovative corporate financial solutions tailored to suit each company’s needs. At the center of client’s relationship with BRAC BANK is an experienced and professional Management team with extensive industry knowledge. The Relationship Management team works closely with the client to understand and solve the financial requirements of the company. Our knowledge about various industry sectors encompasses global issues, the dynamics of the economy’s effect on the industry and business cycles and insight into market activity within this industry. Following are some of the products that we offer our corporate clients:

§ Loans

§ Short term Loans

§ Mid Term Loans

§ Long Term Loans

§ Letter of Credit

§ Guarantee



§ Overdraft

§ Lease Financing, Work Order Financing, Floor Financing, Channel Financing

3.4 Achievements:

· Fastest growing bank in the country for the last four years

· Leader in SME financing through 7000 offices.

· Biggest suit of personal banking & SME products.

· Large ATMs (Automated Teller Machine) & POS (Point of Sales) network.

SME Banking Division is a business division of BRAC Bank Limited that deals with Small and Medium sized Entrepreneurs involved in different types of business. The loan products offered by SME Banking Division are ANONNO, APURBO, AROGGO, Prapti current account, DIGOON RIN, SUPPLIER FINANCE, PROTHOMA RIN, PROSHAR, BIZNESS LOAN, TRADE PLUS and Business equity loan. The SME loan range is from BDT 3 lac to BDT 50 lac (Funded: BDT 3 lac to BDT 50 lac), Non Funded: BDT (1 lac to BDT 30 lac). SME banking division offers Term loan, Continuous (Cash covered) loan and Letter of Credit. Short Term: up to 9 months, Long Term: from 12 to 60 months. If the loan amount is more than BDT 50 lac and then SME Banking refers it to Corporate Banking another business division of BRAC Bank.

It is compulsory for a borrower to have a current A/C either with BBL or with a correspondent bank branch if there is no BBL branch in the locality. The City Bank Ltd, Janata Bank, Bangladesh Krishi Bank, Pubali Bank Ltd, Agrani Bank and Rupali Bank Limited are the correspondent banks of BRAC Bank. Bank transaction record is mandatory for Bizness Loan & Trade Plus only.

The SME loans are usually given for working capital finance, fixed asset finance and trade finance. Loan amount is decided based on the fund requirement calculation, not on the basis of collateral value. However, Lawyer’s opinion is necessary for mortgage purpose. Registry Mortgage is necessary generally when the loan amount is BDT 10 lac or more.

Working capital financing cannot be more than 75% of the total of the average regular receivables and average inventory. Fixed asset finance cannot be more than 90% of the purchase price, but the debt equity ratio in fixed assets investment in the projected year (after purchase of new fixed assets) cannot be more than 1 (one). A customer can apply for a repeat loan when 80% of the previous loan tenure has passed and made a satisfactory repayment. If all installments are paid on due dates, they will also get a concession on the existing interest rate.

Generally, SME only provides business loans in the enterprise’s name.

However, loan can be sanctioned in the personal name of the borrowers, if the tenant borrower cannot obtain trade license showing his name as owner of the business due to the conditionality imposed by the market committee/owner.

Fire insurance is mandatory to avail a loan except for a few concerns like poultry, fishery and farming.

Our Network and Reach:

Today BRAC Bank is considered as a fourth generation bank extending full range of banking facilities by providing efficient, friendly, modern and fully automated online services. In 2010 30 new SME sales and Service centers were opened at the following locations: Gouripur, Sirajganj, Konabari, Pahartoli, Badda, Bagerhat, Bahadderhat, Swarupkathi, Bashabo,panth, Dolaikhal, Gulistan, Hathazari, Hazaribag, Jatrabari, Shampur, Kadamtoli, Karwanbazar,Arihazar, Magura, Mirpur-1, mohammadpur, motijeel, Naogaon, Comilla, Netrokona, Pirojpur, Purana Palton, Bondor And Uttara.

At present SME Banking Division have 14 products among which 13 are loan products and one deposit product.

SME Credit Model:

SME credit risk management is based on Product Program Guidelines (PPG) for each product developed from the board approved policy. BRAC Bank Limited developed & applies in-house assessment methodologies for evaluating the creditworthiness of the SME borrowers to identify credit risks and establish underwriting standards.

3.5 Units of SME Banking Division:

There are 7 business wings in SME Banking Division.

1. General Business Unit

2. Women Entrepreneur Cell (WEC)

3. Large Business Unit (LBU)

4. Manufacturing Business Unit (MBU)

5. Supplier & Distributor Finance Unit (SDF)

6. Commercial Credit Unit (CCU)

7. Vehicle Financing Unit

1. General Business Unit

This largest business unit of SME Banking Division has long been providing loans to SME entrepreneurs. Regular business wing offers varying products. SME entrepreneurs mostly require small finance that this business unit has successfully been offering to all level of SME borrowers irrespective of business type. In addition to Small finance this business unit is also offering finance to medium entrepreneurs.

2. Women Entrepreneur Cell (WEC)

Women Entrepreneurs Cell (WEC), one of its kinds in the banking industry of Bangladesh, was launched in 2006 under SME Banking Division with an objective to offer access to formal finance along with training and technical assistance to the women entrepreneurs across the country.

3. Large Business Unit (LBU)

Large Business Cell started its journey from February 2007. The objective for this unit is to increase the average ticket size of the overall SME portfolio and also to tap the unexplored market.

4. Manufacturing Business Unit (MBU)

The Manufacturing Business Unit was launched in August 2007 under SME Banking Division. The objective of launching this unit is to better serve the manufacturing sector by providing sector-focused loan & other services.

5. Supplier & Distributor Finance Unit (SDF)

Supplier & Distributor Finance Unit was launched in September 2007 to engine the growth of linkage industry, an indispensable sector for any industry.

6. Commercial Credit Unit (CCU)

The Commercial Credit Unit (CCU) was launched in October 2007 with the objective of providing financial services in the Trade Finance sector with pre & post import facilities.

7. Vehicle Financing Unit

This newly formed business unit of SME Banking is aimed at financing the commercial vehicles of SMEs. This unit will operate in some selected areas of the country. In addition to the 7 business units there are 2 more units in SME Banking Division.

3.6 Products of SME:

Deposit Products

“Prapti Current Account” an interest bearing current account. This account ensures the profitable and easy transaction facilities for Businesses.


Any institution can open this account in the name of the Institution
Opening balance only BDT. 5,000 only.


· Interest bearing current account
· Up to 4% interest on daily balance
· FREE Smart ATM Card with BDT-100,000 withdrawn facility (per day) from ATM & BDT- 300,000 from POS
· No upfront relationship fees
· No inter-city or intra-city online transaction charges
· No Relationship fee will be charged if half yearly average is BDT 25,000, along with free cheque book.

Loan Products

Anonno Rin

This is a small-scale loan designed to finance small scale trading, manufacturing and service ventures, especially to aid the purchase of fixed assets, and to finance working capital.


· Entrepreneurs aged between 18 to 60 years

· Entrepreneurs with minimum 2 years experience in the same line of business

· A business which must be a going- concern with more than 1 year in operation

Maximum Amount

· From minimum BDT 3 lac up to maximum of BDT 10 lac


· Loan without mortgage

· For excellent borrowers who have paid or are paying in due times, we offer discounted rates

· Quick, quality banking throughout the country

· Potential women entrepreneurs will also get the facilities of this loan

Loan Study Installment (Principal) Repayment Interest Repayment
3 months-9 months One single payment at maturity Monthly
12, 15, 18, 21, 24, 27,

30, 33, 36 months

Monthly installment Monthly with installment

Interest rate

· 17.8% for New Loan

· 17.25% for 1st time repeat (if applicable)

· 17.00% for 2nd time repeat & so on (if applicable)

Loan processing Fees

· 2.5% of base loan amount+ VAT


· Hypothecation on present & future assets, two personal guarantors & post dated cheques


PROTHOMA RIN: An asset product offered to women entrepreneurs to expand their businesses. This product’s main objective is to help women entrepreneurs to meet their short-term cash flow shortages or bridge the fund-flow gaps.

Loan Ceiling

· BDT 3 lac to below 10 lac


· EMI-12 to 36 months

· Single Installment- 3 to 9 months

Interest Rate

· 15%

Loan processing Fees

· 2.5% of base loan amount+ VAT


· Hypothecation on present & future assets, two personal guarantors & post dated cheques


BUSINESS LOAN: This loan facility caters cash flow requirement of medium sized enterprises located around the unit offices which are at proximity of the BRAC Bank Branches. To avail this loan facility healthy banking track record is required and medium sized entrepreneurs can avail this loan facility against 30% to 50% cash security.

Loan Ceiling

· BDT 10 lac to 50 lac


· For 10 lac to below 20 lac – 12 to 48 months

· For 20 lac to 50 lac – 12 to 60 months.

Loan processing Fees

· 1% of loan amount+ VAT for new loan

Interest Rate

· 17.8%


· BRAC Bank FDR (50% of the loan amount for new loan & 30% for repeat loan), Hypothecation on present & future assets, two personal guarantors & post dated cheques

Proshar Rin

PROSHAR: Proshar is a loan facility for Small and medium sized manufacturing industries located in the surrounding areas of unit offices across the country. It is primarily meant for working capital finance/ fixed asset purchase for the business.

Loan Ceiling

· BDT 3 lac to 30 lac


· For 3 lac to below 10 lac -12 to 36 months For 10 lac to 15 lac-12 to 48 months

· For above 15 lac to 30 lac – 12 to 60 month

Loan processing Fees

· For 3 lac to below 10 lac -2.5 % of base amount+ VAT

· For 10 lac to 30 lac-1 % of loan amount+ VAT

Interest Rate

· For 3 lac to below 10 lac- 17.25% for new loan & 17% for 1st repeat & so on (if applicable)

· For 10 lac to 30 lac- 17%


· For 3 lac to below 10 lac -Hypothecation on present & future assets, two personal guarantors & post dated cheques

· For 10 lac to 30 lac-Registry Mortgage of land property, Hypothecation on present & future assets, two personal guarantors & post dated cheques

TRADE PLUS: This product offers both funded & non funded loan facility to import oriented Small & Medium Entrepreneurs and constantly supports them to smoothly operate their import activities.

Loan Ceiling

· Non Funded- BDT 1 lac to 30 lac

· Funded – BDT 3 lac to 30 lac


· Maximum180 days /deal

Loan processing Fees

· Funded -1 % of loan amount+ VAT

Interest Rate

· Non Funded (PAD)- 17%

· Funded –17.8% (LATR, Revolving Loan, overdraft)


· For LATR -Hypothecation on present & future assets, personal guarantor & post dated cheques

· RL- For 5 lac to below 10 lac-BRAC Bank FDR 20%, Hypothecation on present & future assets, personal guarantor & post date d cheques

· For 10lac to 30 lac-Registry Mortgage of land property, Hypothecation on present & future assets, personal guarantor & post dated cheques

· OD – Registry Mortgage of land property, Hypothecation on present & future assets, two personal guarantors & post dated cheques

· Business equity loan

· Business Equity Loan is a loan facility for the enlisted Suppliers of various large retailers, marketing companies, distributors, exporters etc. This product’s main objective is to help various Suppliers to meet their short-study cash flow shortages or bridge the fund-flow gaps.


· If you are an enlisted supplier of a corporate house with which BRAC Bank has a corporate tie- up

· Have minimum 3 years of continuous operation

· Have 1 year continuous relationship with the purchasing firm

Maximum Amount

· Minimum BDT 4 lac up to maximum BDT 30 lac


· Equal monthly installment and revolving loan facility

· 1% of loan amount as the processing fe


· 1 to 12 months

Interest Rate

· Revolving – For BDT 4 to below 10 lac -17.8%

· For BDT 10 to 30 lac -17.%

· Overdraft- For BDT 4 to below 10 lac – 17%

· For BDT 10 to 30 lac – 16%

Suppliers Finance

Supplier & Distributor Loan a loan for various suppliers & distributors to expand their businesses

Product Type

Equated Monthly Installment & Single Installment

Loan Ceiling

BDT 3 lac to below 10 lac


EMI-12 to 36 months
Single Installment – 3 to 9 months

Loan amount

Required loan amount + up front installment(if any)+ all fees and charges with applicable VAT

Loan processing Fees

2.5% of base loan amount+ VAT

Interest Rate

17.25% for New Loan
17.00% for 1st time repeat & so on (if applicable)

3.7. Basic Appraisal of Small &Medium Enterprise:

Business or project appraisal is a technique of evaluating and analyzing Business from various aspects, primarily the risks associated with that business enterprise. At the time of appraisal of any manufacturing, trading or service related organization, factory or industry; one has to perform a feasibility study on the different aspects. These are:

  1. Management and Personal Aspects
  2. Technical Aspects
  3. Marketing Aspects
  4. Financial Aspects
  5. Social Economic Aspects
  6. Security Aspect

a. Management and personal aspects: During the appraisal prosecute the Customer Relation Officer (CRO) should endeavor to obtain details about the prospective borrowers, some of which are:

    1. Business related information
    2. Credit History
    3. Liquidity Information
    4. Management Background

In considering the above, one should look at the business is managed. The CRO should also consider clients previous credit history like facilitates sought and availed, loan repayment an overdue record, if any.

One should also check the client bank account and amount of balance maintained. Management’s qualification, experience, successor and maintenance of records should provide insight in to the business.

b. Technical Aspects: From a business perspective, this aspects deals with design of the system in place, the operation of the business, the different type of physical resources used, the technology used, the capacity to handle business and all other inputs (labor, raw materials, utilities etc.)

Among the technical factors to be investigated during an appraisal are:

  • The size of project
  • The process, materials, equipment, and reliability of technical systems to be used
  • Location of projects
  • Sustainability of the plans, layout and design used
  • Total quantity of the goods /Service produced/Traded monthly
  • Environment of the business and its surrounding areas
  • Availability to various factors of production, both physical and human
  • Raw materials availability, price level and its variation to be considered

c. Marketing Aspects: A CRO should consider the following factors of a business before making any loan commitment with a customer: Total demand and supply of the products in the market that the business operates in growth of sales and major marketing threats that the business may face.

d. Financial Aspects: This aspect allows us to check the financial health of a business, through an analysis of the profit and loss account, balance sheet, cash flows, ratios and requirement of working capital. If the collection of the financial data can be done properly, then it may be able to make a somewhat realistic picture of the business financial position. However, all the data collected must be crosschecked as much as possible with the physical features of business.

The following things are to be considered and restudied at the time of verifying the financial feasibility of the business:

Ø Current year’s profit/Loss of the business and probable profitability of business after taking the loan

Ø Restructure of assets, liabilities and net worth of the manufacturing/ trading / service institution before and after taking loan

Ø Present net cash flow of the business after disbursement of loan should be restudied,

Ø To know the cash position of the institution

Ø To know the source of income, production and other expenditure of the business probable financial risks of the business

e. Socio Economic Aspects: Here the analyst like to observe the contribution of the business to the country’s GDP, the employment generated, the sort of adverse impact of the business on the environment, it is another benefit to the country.

f. Security Aspects: Along with observation of different aspects and views of the projects, the CRO should also see closely the aspects of the projects and ensure about the reliability to the mortgaged property/assets. Ensure proper survey or verification of the security offered

Ensure attachment of survey report.

3.8 Reasons of SME program from the viewpoint of BRAC Bank:

The main focus of BRAC Bank is to develop human and economic position of a country. Its function is not limited only to providing and recovering of loan. But also try to develop economy of a country. So reason for this program from the viewpoint of BRAC Bank is:

  1. Support Small Enterprise: The small enterprise, which requires 2 to 30, lacks taka loan, but these has no easy access to the banks/financial institutions. For example: In 3 to 8 lac amount of loans is provided without any kind of mortgage.
  1. Economic Development: Economic development of a country largely depends on the small and medium seal enterprises. Such as, if we analyze the development history of Japan, the development of small & medium scale enterprises expedite the development of that country.
  1. Employment Generation: The bank gearing employment opportunities by two ways:

Firstly, by providing loan to the small enterprises expanding, these businesses require more workers.

Secondly, Small & Medium Enterprise (SME) program requires educated and energetic people to provide savories to entrepreneurs.

  1. Profit Marking: SME program is a new dimensional banking system in the banking world. Most of the CRO’s are providing door to door services to the entrepreneurs. The entrepreneurs are satisfied by the service of this bank and the bank also makes more profit.
  1. Encourage Manufacturing: A focus of BRAC Bank is to encourage manufacturing by the entrepreneurs who are producing by purchasing various types of materials. CRO’s try to educate them to produce material if possible because if they can produce in line of purchase profits will be high.
  1. Spread the experience: Another reason of BRAC Bank is to spread the knowledge of regarding various businesses. The customer services officer get knowledge from various businesses is and tries to help the entrepreneurs who have shortage of the gathered knowledge by CRO’s.

The CRO’s who are the driving force of SME division of BRAC Bank also gather knowledge about various businesses and make stronger knowledge base

3.9 Security Documentation against Loan:

A document is a written statement of facts and a proof or evidence of particular transaction between parties involved.

a. Purpose of Decorate Documentation and its Importance

Documentation is necessary for the acknowledgement of a debt and conditions by the borrower and the creation of charge on the securities in favor of the bank by the borrower.

If filing a suit with the courts against a default borrower becomes necessary, the court will first review all documents. If any of the documents is found to be defect or incomplete, the very purpose of security documentation will be defeated and a court ruling in favor the bank cannot expect. Proper care should, therefore, be taken while completing security documentation.

b. Type of Securities

The following listed securities may be obtained from borrower against loan to enterprises, either individually or in a combination. It is really up to the bank what they would like to accept as security from the borrower as not all the securities stated below are suitable:

  • Mortgage of loan and other immovable property with power of attorney to sell
  • Lien of Fixed Deposits receipts with banks and other non-banking financial institutions, lined, these have to confirmed by the issuer ( Now these are rarely accepted)
  • Lien of Pratirakshay sanchay patra, Bangladesh sanchay patra, ICB unit certificates and wage earner development bond, all considered Quasi or Near cash items. All these instruments, one liend, have to be confirm by the
  • Lien of shares quoted in the stock exchange ( This is rarely accepted)
  • Pledge of goods (Banks are akin to stay away from such securities now a days)
  • Hypothecation of Goods, Book Debt & Receivables, Plant & Machineries
  • Charge on fixed assets of a manufacturing enterprise
  • Lien of cheque, Drafts and order
  • Lien of work orders, payment to be routed through the bank and confirmed by the issuer.
  • Shipping documents of imported goods

b-i) Land related securities documentation process

. The documents generally provided are:

  • Title Deeds or Deed of conveyance otherwise known as ‘Jomeer Dalil’ which signifies ownership of a particular land.
  • Baya Dalil or Chain of Documents which signifies that the conveyance of titles has been proper and legal.
  • Mutation Certificate if Khatian which signifies that the title if the land has been duly registered in the Government/Sub-registrar’s records.
  • Duplicate Carbon Receipt or DCR
  • Latest Khajna or land rent receipt
  • Purchase such as CS Khatian, SA Khatian and BS Khatian
  • Mouja Map
  • Municipal rent receipts if the land falls within a municipal area

b-ii) There are two type of mortgagee’s that are popular and usually accepted in Bangladesh:

i) Equitable Mortgage or Memorandum of Deposit of Title Deeds

ii) Registered Mortgage

3.10 Selection of Potential Enterprise for SME:

The success of SME will largely depend on the selection of a business and man behind it. In studies of the business (Enterprise), the following attributes should be sought:

  1. The business must be in operation for at least one year
  2. The business should be environment friendly, no narcotics or tobacco business
  3. The business should be legally registered, i.e., valid trade license, income tax or VAT registration, wherever applicable.
  4. The business should be in legal trade, i.e.; smuggling will not be allowed or socially unacceptable business will not be entertained.
  5. The business must have a defined market with a clear potential growth
  6. The business must be located ideally close to the market and the source of its raw materials/suppliers. It should have access to all the utilities, skilled manpower’s that are required.
  7. Any risk assessed by the management in turn will become a credit risk for the bank. So effort should make to understand the risk faced by the business.

Guarantor Selection Criteria

  1. The guarantor must have the ability to repay the entire loan and is economically solvent ( Check his net worth)
  2. The guarantor should be aware about all the aspect of SEDF loan and his responsibility
  3. Govt. and semi-govt. officials can be selected as a Guarantor such as schoolteacher, college teacher, doctor etc.
  4. Police, BDR and Army persons, political leaders and workers, and Imam of mosque cannot be selected as a guarantor.
  5. The guarantor should know the entrepreneur reasonable well and should preferably live in the same community

3.11 Sanction and reject procedures of BRAC Bank’s SME Loan:

Loan Sanction activities

  • Select potential enterprise: For SME loan, in this step the CRO conduct a survey and identify potential enterprise. Then they communicate with entrepreneurs and discuss the SME program.
  • Loan Presentation: The function of CRO is to prepare loan presentation based on the information collected and provided by the entrepreneur about their business, land property ( Where mortgage is necessary)
  • Collect confidential information: Another important function of a CRO is to collect confidential information about the client from various sources. The sources of information are suppliers regarding the clients payment, customers regarding the delivery of goods of services according to order, various banks where the client has a