Changing Nature of Human Resource Management

Changing Nature of Human Resource Management

Chapter Objectives

¡ Define human capital and explain its importance.

¡ Identify the seven categories of HR activities.

¡ Describe how the major roles of HR management are being transformed.

¡ Discuss four challenges facing HR today.

¡ Identify the purposes and uses of HR technology.

¡ Discuss why ethical issues affect HR management.

¡ Explain the key competencies needed by HR professionals and why certification is important.

Nature of Human Resource Management

•   Human Resource (HR) Management

Ø  Designing management systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.

•   Who Is an HR Manager?

Ø  In the course carrying out their duties, every operating manager is, in essence, an HR manager.

Ø  HR specialists design processes and systems that operating managers help implement.

Types of Organizational Assets

Human Capital in Organizations

Categories of HR Activities

•           Strategic HR Management

•           Equal Employment Opportunity

•           Staffing

•           HR Development

•           Compensation and Benefits

•           Health, Safety, and Security

•           Employee and Labor Relations

HR Management Activities

Smaller Organizations and HR Management

HR Cooperation with Operating Managers

•   HR Unit

Ø Develops legal, effective interviewing techniques

Ø Trains managers in conducting selection interviews

Ø Conducts interviews and testing

Ø Sends top three applicants to managers for final review

Ø Checks references

Ø Does final interviewing and hiring for certain job classifications

•   Managers

Ø Advise HR of job openings

Ø Decide whether to do own final interviewing

Ø Receive interview training from HR unit

Ø Do final interviewing and hiring where appropriate

Ø Review reference information

Ø Provide feedback to HR unit on hiring/rejection decisions

FIGURE  1-2 Typical Division of HR Responsibilities: Training

HR Management Roles

FIGURE  1-3 Changing Roles of HR Management


FIGURE  1-5 Fastest Growing Jobs to 2014

Current HR Management Challenges

FIGURE  1-6 Family-Friendly Benefit Offerings

HR Technology

•   Human Resource Management System (HRMS)

Ø  An integrated system providing information used by HR management in decision making.

Ø  Purposes and Benefits of HRMS

v Administrative and operational efficiency

v Availability of data for HR strategic planning

v Automation of payroll and benefit activities

v EEO/affirmative action tracking

v Cost reductions for HR workflows

Uses of a Web-Based HRMS

Ethical Behavior and Organizational Culture

•   Organizational Culture

Ø  The shared values and beliefs in an organization

•   Fostering Ethical Behavior (Sarbanes-Oxley)

Ø  Have a written code of ethics and conduct standards

Ø  Provide ethical behavior training and advice

Ø  Establish confidential reporting systems for ethical misconduct

Ø  Provide whistle-blower protection

Ø  Support HR’s role as “keeper and voice” of organizational ethics

FIGURE  1-7 Examples of Ethical Misconduct in HR Activities

HR Management Competencies
and Careers

HR Management as a Career Field


HR Specialists

FIGURE  1-9 HR Certification