Changing Nature of Human Resource Management
¡ Define human capital and explain its importance.
¡ Identify the seven categories of HR activities.
¡ Describe how the major roles of HR management are being transformed.
¡ Discuss four challenges facing HR today.
¡ Identify the purposes and uses of HR technology.
¡ Discuss why ethical issues affect HR management.
¡ Explain the key competencies needed by HR professionals and why certification is important.
Nature of Human Resource Management
• Human Resource (HR) Management
Ø Designing management systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.
• Who Is an HR Manager?
Ø In the course carrying out their duties, every operating manager is, in essence, an HR manager.
Ø HR specialists design processes and systems that operating managers help implement.
Types of Organizational Assets
Human Capital in Organizations
Categories of HR Activities
• Strategic HR Management
• Equal Employment Opportunity
• HR Development
• Compensation and Benefits
• Health, Safety, and Security
• Employee and Labor Relations
HR Management Activities
Smaller Organizations and HR Management
HR Cooperation with Operating Managers
• HR Unit
Ø Develops legal, effective interviewing techniques
Ø Trains managers in conducting selection interviews
Ø Conducts interviews and testing
Ø Sends top three applicants to managers for final review
Ø Checks references
Ø Does final interviewing and hiring for certain job classifications
Ø Advise HR of job openings
Ø Decide whether to do own final interviewing
Ø Receive interview training from HR unit
Ø Do final interviewing and hiring where appropriate
Ø Review reference information
Ø Provide feedback to HR unit on hiring/rejection decisions
FIGURE 1-2 Typical Division of HR Responsibilities: Training
HR Management Roles
FIGURE 1-3 Changing Roles of HR Management
FIGURE 1-5 Fastest Growing Jobs to 2014
Current HR Management Challenges
FIGURE 1-6 Family-Friendly Benefit Offerings
• Human Resource Management System (HRMS)
Ø An integrated system providing information used by HR management in decision making.
Ø Purposes and Benefits of HRMS
v Administrative and operational efficiency
v Availability of data for HR strategic planning
v Automation of payroll and benefit activities
v EEO/affirmative action tracking
v Cost reductions for HR workflows
Uses of a Web-Based HRMS
Ethical Behavior and Organizational Culture
• Organizational Culture
Ø The shared values and beliefs in an organization
• Fostering Ethical Behavior (Sarbanes-Oxley)
Ø Have a written code of ethics and conduct standards
Ø Provide ethical behavior training and advice
Ø Establish confidential reporting systems for ethical misconduct
Ø Provide whistle-blower protection
Ø Support HR’s role as “keeper and voice” of organizational ethics
FIGURE 1-7 Examples of Ethical Misconduct in HR Activities
HR Management Competencies
HR Management as a Career Field
FIGURE 1-9 HR Certification