General Banking, Investment Mode & Foreign Exchange of “AL- ARAFAH ISLAMI BANK LIMITEDGeneral Banking, Investment Mode & Foreign Exchange of “AL- ARAFAH ISLAMI BANK LIMITED

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General Banking, Investment Mode & Foreign Exchange of “AL- ARAFAH ISLAMI BANK LIMITED”.

Introduction

After the surrender of the Pakistani forces on 16th December 1971, the government of the Peoples Republic of Bangladesh formally took over the charge of the administration of the territories now constitute Bangladesh. In order to rehabilitate the war devastated banking system of Bangladesh, the government promulgated a law called Bangladesh Bank (temporary) Order, 1971(Acting Presidents Order No 2 of 1971). By this order the State Bank of Pakistan was declared as Bangladesh Bank and the offices, branches and assets of the said State Bank was declared to be deemed as offices, branches and assets of Bangladesh Bank. It was also declared by the aforesaid Order that all currency notes and coins issued by the said State Bank and government of Pakistan and were in circulation in Bangladesh shall be deemed to have issued by the Bangladesh Bank. By the steps stated above, the banking system of Bangladesh started with a legal shape.

The number of banks in all now stands at 49 in Bangladesh. Out of the 49 banks, four are Nationalized Commercial Banks (NCBs), 28 local private commercial banks, 12 foreign banks and the rest five are Development Financial Institutions (DFIs). Sonali Bank is the largest among the NCBs while Bank Asia is leading in the private ones. Among the 12 foreign banks, Standard Chartered and HSBC has become the largest in the country. Besides the scheduled banks, Samabai (Cooperative) Bank, Ansar-VDP Bank, Karmasansthan (Employment) Bank and Grameen bank are functioning in the financial sector. Bangladesh Bank (BB) regulates and supervises the activities of all banks.

Private sector banks started functioning during the year 1983-84 with the objective of government policy to make sure effective and meaningful participation of the private sector in the overall national economy.

The perception of Islamic banking has been bloomed from the inspiration of building up a society on justice in accordance with basic socio-economic principles of Islam. The difference between Islamic bank and conventional bank is on principles. The functions of this type of bank are completely different. This bank is established on Islamic Shariah and all types of transactions are free from interest. Justified profit is the basis of financial transaction of this bank. This bank is committed to establish socio-economic justice. Islami Bank Bangladesh Limited is the first interest free commercial bank in South-East Asia. The bank has opened 169 branches covering important commercial areas.

Islami Bank Bangladesh is a financial institution whose status, rules and procedures expressly state its commitment to the principle of Islamic Shariah. Consequently Islamic banks operate on Islamic principles of profit and loss sharing, strictly avoiding interest, which is the root of all exploitation and is responsible for large-scale inflation and unemployment. In this report, I undertake microscopic analysis mainly on “General Banking, Investment mode and Foreign Exchange.”

Origin of the report

This report is based on an internship program. IBTRA arranges internship program to gather practical knowledge about banking activities followed by IBBL for University students as Universities conducted with different organization after the completion of theoretical courses of program of Bachelor of Business Administration (BBA). Each intern must carry out a specific project, which is assigned by the IBTRA. Consequently a report based on the projects is to be submitted to the authority of IBTRA. We select AL-ARAFAH ISLAMI BANK LIMITED (AIBL) for our internship & since then I have started our realistic orientation program in General Banking, Investment & foreign exchange department. But we have prepared our project paper on investment as it is assigned by IBTRA.

Hence we were placed in Local Branch of AL-ARAFAH ISLAMI BANK LIMITED from 13th July to 13th September, 2008.

Acknowledgement

It is our great privilege to express our gratitude to our creator Allah (SWT) for such great opportunity to be in touch with AL-ARAFAH ISLAMI BANK LIMITED (AIBL) for the following days. We also have to put our heartened feelings and gratitude for the kindness and assistance that was provided to us to complete our assigned report as on the topic “General Banking, Investment and Foreign Exchange.” In preparing the proposed report we have taken great assistance support and guidance from the persons of AL-ARAFAH ISLAMI BANK LIMITED Training and Research Academy (AIBTRA) and from our branch as well.

We express our heart full thanks to all the faculty members of Islami Bank Training and Research Academy (IBTRA) especially to Mohammad Ismail Hossain, Director General, and IBTRA. Also to Jb. Abul Hossain (SVP & Director, IBTRA), Jb. Habibur Rahaman (SPO & FM, IBTRA) Jb. Md. Hasan Mosna (VP, IBTRA), all other faculty members as well as all the employees from top to bottom of IBTRA, who gave us necessary information and excellent guidance to prepare this internship report.

We are very grateful to Jb. Md. Tofazzal Hossain, Vice president and Jb. Basir Ahamed SPO & Second Officer,Uttara Branch, IBBL for their hearty co-operation to learn about AIBL “General Banking, Investment Mode &Foreign Exchange” as well.

We would like to give thanks to Jb.Md.Jahangir Hossain(Senior Officer),Jb. Md.Ali Hossain(Prob.Officer), Md. Shawkat Hossain talukder(P.O) investment in charge, Jb.Md.Zakir Hossain(Officer)of Banani Branch.

We also like to thanks all the other employees of all level for their beloved manner and attitude that they had shown to us during the staying in the Branch.

Executive Summary

This report is prepared as requirement of the internship of BBA program of different university. This report focuses Three months working experiences in Banani Branch, AL-ARAFAH ISLAMI BANK LIMITED. This report will give a clear idea about activities and operational strategies of (AIBL). Especially this report focuses on the General Banking, Investment Mode and Foreign Exchange by AIBL.

AL-ARAFAH ISLAMI BANK LIMITED (AIBL) was established in March 1983 with a clear manifesto of demonstrating the operational meanings of participatory economy, banking and financial activities as an integral part of an Islamic code of life. The philosophy of AL-ARAFAH ISLAMI BANK is to establish as egalitarian society based on the principle of social justice and equity. As an integral part of this process AL-ARAFAH ISLAMI BANK introduced measures to abolish interest and charge or pay fixed interest on loans or deposits. Interest of pre determined interest on deposits; the depositors participate in the profit of the bank as an agreed ratio. Whereas, interest based conventional banks pay a fixed interest on savings and time deposits and grant loans with interest for any purpose.

Basically AIBL is an Islamic Bank based on “ISLAMIC SHARIAH”. It follows the alternative concept of Al-Arafah Islamic Banking. Which represents unique human approach to credit and banking based on profit-oriented economy devoid of interest, in this regard AIBL has introduced a number of income generating programs for the millions of urban and rural poor. With the objective in view AIBL has formulated a profitable live in a batter society with greater security and peace. AIBL is opening in a three sectors banking system, such as formal, non-formal and voluntary sector. General banking, Investment and foreign exchange are operated under the formal sector.

Development management of Waqf and mosque properties, management of in heritance properties, and joint venture project for management of non-profit foundations, charitable trusts and organizations are executed under the voluntary sector.

It is important feature that Al-Arafah Islam bank does not deal with money lending rather they deals with goods. They invest money in various profitable business activities, either directly by themselves or in partnership with other, seeking to earn or share legitimate (Halal) profit. They have provision for Qard Hasana or beneficent loan in deserving case without any consideration of profit but return on the same. These are returnable, if and when the beneficial is able to repay. Investment management by Al-Arafah Islami Bank and credit management by conventional interest based bank is synonymous. But Al-Arafah Islami Bank deals with goods, which is measured by money and share profit or loss with the beneficiaries. On the other hand conventional bank directly deals with money or credit by the contract of pre-agreed fixed interest rate.

As a kid in the banking industry AIBL is performing well as it has acquired the assets and human resources of higher quality. AIBL will be more effective in our economy by adopting modern financial technology by extending their activities in human & social welfare.

Objective of the study

The first objective of writing the report is fulfilling the partial requirements of the BBA program. In this report, we have attempted to give on overview of AL-ARAFAH ISLAMI BANK LIMITED in general. Following are the main objectives

§ To familiar the history and operations of Islami Banking in Bangladesh.

§ To show the investment mechanism and product offerings in different modes of AIBL.

§ To show overall investment proposal, appraisal procedures, documentation system of AIBL and Conventional Banks.

§ To show the differences with conventional banking regarding investments aspects.

§ To identify strength and weakness of investments of AIBL.

§ To identify the problems related to investments faced by AIBL.

§ To recommend actions that may be necessary to redesign the investments of AIBL.

Justification of the study

In our economy, there are mainly three types of schedule commercial banks are in operation. They are Nationalized Commercial Banks, Local Private Commercial Banks and Foreign Private Commercial Banks. Islami Bank has discovered a new horizon in the field of banking area, which offers different General Banking, Investments and Foreign Exchange banking system. So I have decided to study on the topic “General Banking, Investment and Foreign Exchange”. Because the Internship program of the university is an integral part of the BBA program. So it is obligatory to undertake such task by the students who desirous to complete and successfully end-up their BBA degree. This also provides an opportunity to the students to minimize the gap between theoretical and practical knowledge. During the internship program the teachers of the department are attached to actively and constantly guide the students. A student are required to work on a specific topic based on their theoretical and practical knowledge acquired during the period of the internship program and then submits it to the teacher. That is why we have prepared this report.

Methodology of the study

For carrying out this project paper I had to study the actual banking operations of AIBL.

In order to carry out this study, two sources of data and information have been used:

a) Primary data

I discussed with the executives & officials of the AIBL and found the approximate data, which has been presented in the report. I also discussed with the officials of conventional Banks & IBTRA regarding the issue and found necessary information, which has been presented in the report.

b) Secondary data

? Annual Reports of 2003-2007 of Al-Arafah Islamic Banking Ltd.

? Desk report of the related department

· Manuals of Al-Arafah Islamic Banking Limited (Bai-Murabaha, Bai-Muajjal, Bai-Salam, Musharaka)

· Training sheets which are provided by Islami Bank Training and Research Academy (IBTRA).

Scope of the report

The scope of this paper is limited to the organizational structure, background, and objectives, functions, and investment performance of AIBL as a whole. The scope is also limited to different investment schemes, modes, mechanism, investment proposal appraisal procedures, monitoring and documentation of IBBL.

Limitations of the study

There are some limitations in our study. We faced some problems during the study which we are mentioning them as below-

i) Lack of time:

The time period of this study is very short. I had only 8 weeks in my hand to complete this report, which was not enough. So I could not go in depth of the study. Most of the times the officials were busy and were not able to give us much time.

ii) Insufficient data:

Some desired information could not be collected due to confidentiality of business.

iii) Lack of monitory support:

Few officers sometime felt disturbed, as they were busy in their job. Sometime they didn’t want to supervise us out of their official work.

Chpater-01

General Banking of AIBL

Introduction

General Banking is the heart of Banking. Here money collection procedure occurs. Other services, like cheque encashment, account transfer; account closing, bills and remittance are given here. So general banking is the most important thing in banking service.

Procedures

1. Issuance of token, Maintenance of subsidiary day Book, writing of day Book, balancing of Ledger.

2. Opening of A/c Mudaraba Savings A/cs Mudaraba term deposit A/c Al?Wadiah current A/cs, Mudaraba Hajj saving A/cs, writing of A/c opening registers and issuance of pass book and cheque Book.

3. Maintenance of current A/c ledgers, deposit ledger and TDR ledger and operation of computer.

4. Writing of transfer scroll, statement of current A/cs and deposit A/c and Hajj deposit A/c pass book.

5. Bills: Outward & inward Bills (OBC & IBC) and clearing.

6. Remittance: Issuance and payment of DD, TT, PO etc.

7. Writing of clean cash Book and posting of General Ledger and checking of computer final sheets with General Ledger.

8. Maintenance of charges, suspense and sundry deposit A/c, maintenance of dead stock and stationery articles registers.

9. Schedule Telegram and preparation of General ledger A/c statement.

10. Establishment: Preparation of Salary, pay sheet, LPC, maintenance leave register, personal files and method of correspondence and payment of income tax.

Dispatch

§ Inward

1. Inward mail, other than those which are registered, marked confidential and addressed personally to same official, may be opened by an authorized member pf staff who should enter in the inward mail register and mention serial number of the mail register on the letter/ paper received, affix “Received” date stamp on it and delivery the same to the concerned officials against acknowledgment.

2. Letters addressed personally to any official shall be opened by the address only.

3. Registered mails and mails marked confidential will be opened by an officer or management in small branches. All these letters shall however entered in the inward mails registers.

4. Stop payment instructions and court orders shall be received authorized officials who will immediately note date & time on it and take necessary steps.

§ OUTWARD

1. Outward letters must bear serial number and entry in the register with name and address.

2. Each typist will maintain a typist master file and dispatch Clark also maintain a separate master file for future record.

3. Local letters may be delivered through peon book. If the area is large and letters are many in number service of post-office may be utilized.

4. Letters dispatched must be entered in the outward mail register and bear proper postal stamps, if sent through post office.

5. Remarks such as ‘Urgent’ ‘By Airmail’ ‘Register’ ‘Registered with A/D’ ‘Confidential’ etc. must appear on top of the letter as well as envelop.

6. If the letters are sent by registered post or courier service, postal receipt/ courier receipt must be maintained by the dispatch department in a file. Similarly acknowledgments received back should be maintained in the file.

7. If any telegram is sent by any branch, a copy of the message duly signed by authorized officer must be sent by post to the address as confirmation.

8. Similarly when the branch receives any inward telegram, they must compare it with the confirmatory copy when received.

9. Receipt for telegraphic message issued by telegraph office should be maintained in a file and authorized officer must check them at the time of passing expenses voucher.

10. If any telegram is sent relating to services given to a customer. Charges should be recovered from the customer concerned.

11. Manager and other officers of the bank must ensure economic use of telephone. Trunk call & STD conversation must be short. If telephone is used on account if customers, charges must be recovered.

12. Trunk calls & STD calls must be recovered in the trunk call register and verified with the telephone bill when received from T&T office.

§ General Characteristics of Deposit Account:

Bank receives deposit by different accounts. Those are two types:

i) Al Wadiah -?? Client A/C is conducted under Al ? Wadiah system

ii) Mudaraba Mode ??? Client? Sahib Al Mal

Bank? Mudarib

Under this arrangement ? profit distribution under agreed ratio and loss (if any) will be borne by Sahib Al Mal

Under Mudaraba mode there are many accounts as under­:

i) MSA – Mudaraba Savings Account

ii) MHSA ? Mudaraba Hajj Savings Account

iii) MSB ? Mudaraba Savings Bond

iv) MSS ? Mudaraba Special Scheme

v) MTDR ? Mudaraba Term Deposit Account

vi) MMPDS ? Mudaraba Monthly Profit Deposit Scheme

vii) MMS ? Mudaraba Mahor Savings A/C

viii) MSNA ? Mudaraba Short Notice A/C

§ Al?Wadiah Current A/C (AWCA)

AWCA accounts are unproductive in nature, is nature, as banks lovable investment fund is concerned sufficient fund has to be kept in liquid from, as current deposits are demands liabilities. Thus huge portion of his fund becomes on performing for this reason banks do not pay any of AWCA – CD account holder. Businessmen and companies are the customers of this product.

§ Mudaraba Saving Account (MSA)

As per Bangladesh bank instruction 90% of SB deposit are treated as time liability and 10% of it as demand liability. In IBL there is a restriction about drawing money from SB account but any time holder may draw money of any amount with prior motive. General house holder and individuals are the clients of this account

§ Mudaraba Term Deposit (MTDR)

Fixed deposits are of two kinds midterm deposit (MTD) and term deposit (TD) instrument whose maturity period is within one year are known as MTD and those above one year are considered as term deposit. Calculation of profit TDR and provisioning regarding this is quite complicated issue. Profit is calculation at each maturity date and provision is made on that. Also at the month and provision of profit is made.

§ Mudaraba saving Account (MSNA) A/C

MSA account can be treated can be treated as semi term deposit. Deposit should be kept in these accounts for at least seven days to get interest of MSA accounts is less then SB accounts. (5.5%) Generally profit but may increase to 6% or more depending on the fund Checkbook is issued them but frequent use of checkbook is discouraged. Governmentally organization big corporate house and banks are generally the clients of this account.

§ Account Opening Eligibility

a) Persons over 18 years (except some restricted persons),b) Account of Club,c) Association,d) Agent,e) Govt.,f) Semi Govt.,g) Organization,h) Liquidators,i) Minor,j) Married Women,k) Pordanshil Women,l) Illiterate Persons

§ Account Closing:

First a customer has to submit an application with his/her signature mentioning that he/she wants to close his/her A/C. Then the signature will be verified by the officer. Customer has to certify by different department (Advance, Foreign Exchange department) of Bank that he/she has no liabilities to the Bank. After that the Customer’s A/C is debited and then Bank issues a Pay Order in the name of A/C holder.

§ General Practice at Regarding Accounts, in Account Opening Register:

After fulfilling all the requirements for opening account necessary entries are given in the account opening register. There are several registers for several accounts as MSA, AWCA, and TDR etc. Date of opening name of the account holder, nature of business, address, initial deposit, and introduction various information are recorded in that register. New accounts number is given from the list of new numbers provided by the computer department.3.7.1

The principles of calculation and distribution of profit to Mudaraba Depositors generally followed by different Islami Banks are as under:

§ Mudaraba Depositors share income derived from investment activities i.e. from the use of fund.

§ Mudaraba Depositors do not share any income derived from miscellaneous banking services where the use of fund is not involved, such as commission, exchange, service charges and other fees realized by the Bank.

§ Profit and losses resulting from the use of funds are separately maintained in the accounts from other income and expenditure relating to other activities and services offered by the Bank.

§ Mudaraba Deposits get priority in the matters of investment over Bank’s equity and other cost free funds.

§ Mudaraba Depositors do not share any income derived from investing Bank’s equity and other cost free fund.

§ The amount of the statutory cash reserve and the liquidity reserve, which are required to be maintained with Bangladesh Bank, is deducted from the aggregate balance of Mudaraba Deposits to arrive at the net balance of profit sharing deposit.

§ The gross income derived from investments during the accounting year is, at first, allocated to Mudaraba Deposits and cost-free-funds according to their proportion in the total investment.

§ Islami Bank Bangladesh Ltd, at present, applies the following weightages to Mudaraba Deposits:

Sl. no. Particulars of Deposits Weightages
1. Mudaraba Hajj Savings A/C : 11 to 12 years 1.35
2. Mudaraba Hajj Savings A/C : Upto 10 years 1.30
3. Mudaraba Special Savings (Pension) A/C (MSS): 10 years 1.30
4. Mudaraba Special Savings (Pension) A/C (MSS) : 5 years 1.10
5. Mudaraba Muhur Savings Account (MMSA) : 10 years 1.30
6. Mudaraba Muhur Savings Account (MMSA) : 5 years 1.10
7. Mudaraba Savings Bond (MSB) : 8 years 1.25
8. Mudaraba Savings Bond (MSB) : 5 years 1.10
9 Mudaraba Monthly Profit Deposit A/C (MMPDS) 1.20
10. Mudaraba Term Deposit Account (MTDA) : 36 months 1.00
11. Mudaraba Term Deposit Account (MTDA) : 24 months 0.98
12. Mudaraba Term Deposit Account (MTDA) : 12 months 0.96
13. Mudaraba Term Deposit Account (MTDA) : 6 months 0.92
14. Mudaraba Term Deposit Account (MTDA) : 3 months 0.88
15. Mudaraba Savings A/C (MSA) 0.75
16. Mudaraba Foreign Currency Deposit A/C (MFCDA) 0.75
17. Mudaraba Special Notice A/C 0.55

Source: Diary 2005, AIBL, Page 13-14.

  • Differential rates of weightages have been assigned to Mudaraba Depositors on account of the following factors:

a) Period of Deposits

The longer the period of deposit, the greater the risk they bear with regard to fluctuation of the rates of profit and erosion of the value of deposit due to inflation. The Term Depositors have also to forgo profit in case of premature encashment.

b) Banking Facilities

The Term Depositors do not enjoy any banking facility such as, operating accounts by cheques, transfer of account from one branch to another, collection of cheques and other instruments, executing standing instructions through their accounts and so on and so forth. On the other hand, the PLS Savings Depositors have freedom to get the above services through their accounts. PLS Short Notice Depositors enjoy still greater facilities in regard to making deposits in and withdrawal from their accounts.

c) The pattern of Rates of Return on various types of cost bearing deposits of the traditionalBanks in our Money Market have also an important bearing on allocation of weightage a different rates.

d) In consideration of the above factors, full weightage has been assigned to our Mudaraba Deposits of 36 months and relatively lower Weightages have been given to Mudaraba Deposits of lower periods, Mudaraba Savings and Mudaraba Short Notice Deposits.

  • Local Remittance

AIBL sells and purchases PO, DD and TT to its customers only. It does not offer remittance service frequently to those other then its customer.

  • Pay Order (PO) :

Pay Order an instrument, which is used to remit money with in a city thorough banking channel the instruments are generally safe as most of them are crossed.

§ Issuing of a pay order (PO) :

A customer can purchase pay order in different ways:

By Cash A/C………………………………………………………………….. Dr

By account Client A/C ……………………………………………………. Dr

By transfer head office/other departments client A/C …………. Dr

Bills Payable (PO) A/C ……………………………………………………Cr

Income A/C commission on Remittance ……………………………Cr

Demand Draft (DD)

Demand Draft is many popular instruments for remitting money from one corners of country another. The instrument is basically used for transfer and payment. Difference between pay order and demand draft is in terms of place only PO is used for remittance money with in the city where as DD is used for within the country DD too, constitutes current liability on the part of a bank. At AIBL DD is not sold to people other than its customer.

  • Telegraphic Transfer (TT)

Telegraph transfer in one of the fastest means of transferring money from one branch to another or from one to another. The TT issuing bank instructs its counterpart by tested telex message regarding remittance of money. No instrument is given for TT both parties should have account, as money is transferred.

  • Clearing

As far safety is concerned customers get crossed check for the transaction. As we know crossed check cannot be encased from the counter rather it has though been collected through banking channel i.e. clearing. A client of AIBI received a check of another bank, which is located with in the clearing range deposit, the checks in account at AIBL New AIBL will not the money until the check is honored.

  • Transfer Delivery

Transfer delivery is a cheque collection procedure among internal brancheswithin the Clearing House. When a cheque is of a Branch Office is deposited to another Branch Office, then collecting branch on that date sends that cheque to their, Local Office, sends that cheque to that respective branch and takes necessary action for honoring cheque.

If the cheque is dishonored then authorized branch send the cheque to the local office and Local Office send that cheque to the collecting branch on the collecting date.

Here Clearing house function is not required because transactions occur among the same branch of same Bank within the Clearing House.

  • Cheque is of a same branch of AIBL

If the cheque is of a Branch Office of a Bank (within the Clearing House of same city) then the collection branch send the cheque to the authorized branch/drawn on branch and issues an IBCA to the collecting branch.

On the other hand, if the cheque is of another Bank (outside of Clearing House to another city) then cheque collecting branch will find out whether any branch office of the collecting branch situated near to Authorized branch.

If yes, then cheque collecting branch will send the cheque to the branch office near Authorized branch, that branch (near Authorized branch) office collect the cheque from drawn on branch and issues an IBCA.

If not, then the collecting branch will send that cheque to the Authorized branch, after that Authorized branch will send a DD with mentioning the name of their branch office near collecting branch and collecting branch will collect that cheque thereby.

  • Debit Transaction

Incase of responding transactions, say a customer wants to draw any sort of financial instrument of a branch to some other place at his/her convenient then authorized branch of that financial instrument issues an IBCA to that “Drawn On” branch. Here “Drawn On” branch of Responding Branch pays on behalf of Originating Branch and record all transactions in the Debit side of the IBG A/C.

  • Credit Transaction

Cheques are deposited for payment in a branch that branch sends those cheques or other financial instrument to Clearing House for clearing. After clearing those cheques or financial instruments collecting branch makes payment against those financial instruments, before paying this branch as Originating Branch sends an IBDA to the Authorized Branch/Responding BranchIf those financial instruments are dishonored then respective parties are not paid and authorized Branch/Responding Branch again sends an IBDA to the Originating Branch. These returned financial instruments advice are recorded in the Credit side of the IBG A/C.

§ Cash

Cash section demonstrates liquidity strength of a bank. It also sensitive as it deals with liquid money. Maximum concentration is given while working on this section. As far as safety is concerned specials precaution is also taken. Tense situation prevail if there is any imbalance in the case.

  • Vault

All cash instruments (PO, DD, Check) and other valuables are kept in the vault is insured up to Tk. 4 core with a local insurance company. If cash stock goes beyond its limit of Tk. 4 core the excess money is transferred to Bangladesh bank if there is shortage of cash during transaction period money is transferred to drawn from the central bank. There are three keys of the vault, which are given to three seniors most officers. Daily an estimated amount of cash is brought out from the vault for transaction purpose. No more than Tk. 4 core brought at once from the vault on a single day.

  • Teller Customers Relationship

In a bank a person who delivers and receives cash from the cash counter is known as teller a customer meets most of the time in a bank with a taller on the counter.

So teller should hold certain quality should be friendly, provided prompt service and be accurate in his task.

  • Cash Packing and Handling

Cash packing and handling needs a lot of care as any mistake may lead to disaster. Packing after banking hour when the countries closed cash is packed according to denomination. Notes are counted several times and packed in bundle Stetted and stumped with initial.

  • Evening Banking:

After the banking hour the cash counter is closed. But sometimes customers come to draw or deposit money after the service hour. However their money is received or paid recorded in the next daybook. This is known as evening.

Chapter-02

Investment Mode of AIBL

Investment Objectives of AIBL

The most important difference between the Conventional and Islamic bank is that both the banks operate to earn profit but they differ in the way of operation. Al-Arafah Islamic Bank emphasis on legitimate (Halal) business. On the other hand traditional bank is not operated by the following rules and regulations approved by Islam that is the most powerful contradiction between them. Al-Arafah Islamic Bank does not invest in loans and fixed interest securities. It can invest in ordinary share only while interest based bank can invest in loans and different kinds of securities. Al-Arafah Islamic Bank establishes and participate projects with its client as a partner and bears the risk along with the client on a proportionate basis. Besides, other conventional banks sometimes finance projects but do not bear risk. Finally, the concept of Al-Arafah Islamic Bank is to establish on egalitarian society based on principles of social justice and equity. Whereas traditional banks pay a fixed interest on savings, time deposit and grant loans with interest for any purpose. We have gathered the fact that investment management is the theme of AIBL. The bank takes deposits and invests the same based on the profit-loss sharing. Bank go for the investment mainly which are long term and profitable in nature. AIBL also give high concentration on the investment that will generate more employment. As investment is one of the most priority areas for the AIBL, so it needs to cautious in investment decision. To ensure proper investment AIBL always go with in-depth study before making the investment.

The objectives and principles of investment operations of the Banks are:

o The investment fund strictly in accordance with the principles of Islamic Shariah.

o To diversifies its portfolio by size of investment, by sectors (public and private), by economic purpose, by securities and by geographical area including industrial, commercial and agricultural.

o To ensure mutual benefit both for the Bank and the investment client by professional appraisal of investment proposals, judicious sanction of investment, close and constant supervision and monitoring therefore.

o To make investment keeping the socio-economic requirement of the country in view.

o To increase the number of potential investors by making participatory and productive investment.

o To finance various developments schemes for poverty alleviation, income and employment generation with a view to accelerating sustainable socio-economic growth and upliftment of the society.

o To invest in the form of goods and commodities rather than give out cash money to the investment clients.

o To encourage social upliftment enterprises.

o To shun even highly profitable investment in fields forbidden under Islamic Shariah and is harmful for the society.

o The Bank extends investments under the principles of Bai-Marabaha, Bai-Muazzal Hire purchase under Shairkatul Melk and Musharaka. The Bank is making sincere efforts to go for investment under Mudaraba principle in near future.

Investment Policy of AIBL

Investment operation of a Bank is very important as the greatest share of total revenue is generated from it, maximum risk is centered in it and the very existence of a Bank mostly depends on prudent management of its Investment Port-folio.

For efficient deployment of mobilized resources in profitable, safe and liquid sector a sound, well-defined and appropriate Investment Policy is necessary.

The important feature of the investment policy of the Bank is to invest on the basis of profit-loss sharing system in accordance with the tenets and principles of Islami Shariah. Earning of profit is not the only motive and objective of the Bank’s investment policy rather emphasis is given in attaining social good and in creating employment opportunities.

Pursuant to the Investment Policy adopted by the Bank a 7-year Perspective Investment Plan’ has been drawn-up for the year 1995 to 2002 and put into implementation. Recently a further 5-year perspective investment plan has been drawn up for the year 2003 to 2007 and put into implementation. The plan aims at diversification of the investment port-folio by size sector geographical area, economic purpose and securities to bring in phases all sectors of the economy and all types of economic groups of the society within the fold of Bank’s investment operations.

Investment Mechanism of AIBl

Investment Instrument of AIBL

Trading modes (Bai-Mechanism)

Bai-Murabaha

Meaning

The terms “Bai” and “Murabaha” have been derived from Arabic words Murabaha” and “Bai”. The word Bai means purchase and sale and the word Murabaha means a in cash” Bai-Murabaha meas sale for which payment is in cash or in future fixed date or within a fixed period. In short, it is a sale on cash.

Definition

Bai-Murabaha may be defined as a contract between a buyer and a seller under which the seller sells certain specific goods (permissible under Islamic Shariah and the Law of the land), to the buyer at a cost plus agreed profit payable in cash or on any fixed future date in lump-sum or by installments. The profit marked-up may be fixed in lump-sum or in percentage of the cost price of the goods.

Types of Murabaha

In respect of dealing parties Bai-Murabaha may be of two types.

Ordinary Bai-Murabaha

If there are only two parties, the seller and the buyer, where the seller as an ordinary trader purchases the goods from the market without depending on any order and promise to buy the same from him and sells those to a buyer for cost plus profit, then the sale is called Ordinary Bai-Murabaha.

Bai-Murabaha on Order and Promise

If there are three parties, the buyer, the seller and the Bank as an intermediary trader between the buyer and the seller, where the Bank upon receipt order from the buyer with specification and a prior outstanding promise to buy the goods from the Bank, purchases the ordered goods and sells those to the ordering buyer at a cost plus agreed profit, the sale is called “Bai-Murabaha on Order or Promise”, generally known as Murabaha.

This Murabaha upon order and promise is generally used by the Islami Banks, which undertake the purchase of commodities according to the specification requested by the Clients and sale on Bai-Murabaha to the one who ordered for the goods and promised to buy those for its cost price plus a marked-up profit agreed upon previously by the two parties, the Bank and the Clients

. Bai – Muajjal

Meaning

The terms “Bai” and “Muajjal” have been derived from Arabic words Ajal and Bai. The word Bai means purchase and sale and the word Ajal means a fixed time or a fixed period” Bai-Muajjal meas sale for which payment is made at a future fixed date or within a fixed period. In short, it is a sale on credit.

Definition

Bai-Muajjal may be defined as a contract between a buyer and a seller under which the seller sells certain specific goods (permissible under Islamic Shariah and the Law of the Country), to the buyer at a agreed fixed price payable at a certain fixed future date in lump-sum or within a fixed period by fixed installments. The seller may also sell the goods purchased by him as per order and specification of the Buyer.

Bai – Salam

Meaning

The terms “Bai” and “Salam” have been derived from Arabic wordsBai and Salam. The word “Bai” means “sale and purchase” and the word Salam means “Advance”. “Bai-Salam” means Advance Sale and Purchase.

Definition

Under this mode Bank will executive purchase contract with the client and make payment against purchase of product, which is under process of production. Bai-Salam contract will be executed after making any investment showing price, quality, quantity, time, place and mode of delivery. The profit is to be negotiated. The payment as the price of the goods is made at the time of Agreement / on the spot and the delivery of the goods is deferred.

Bai-Istishna

Meaning

The word Istishna has been derived from the word” Istishna” which means industry or Manufacturing enterprise. Istishna means to goods manufactured by placing orders to a manufacturer.

Definition

Isteshna’a is a contract between a manufacturer/seller and a buyer under which the manufacturer/seller sells specific product(s) after having manufactured, permissible under Islamic Shariah and Law of the Country after haying manufactured at an agreed price payable in advance or by installments within a fixed period or on/within a fixed future date on the basis of the order placed by the buyer

Leasing mode (Ijarah mechanism

  • Hire purchase /Ijarah

The term Ijarah has been derived from the Arabic works Ajr and Ujrat which means consideration, return, wages or rent. This is really the exchange value or consideration, return, wages, rent of service of an Asset. Ijarah has been defined as a contract between two parties, the Hiree and Hirer where the Hirer enjoys or reaps a specific service on benefit gainst a specified consideration or rent from the asset owned by the Hiree. It is a hire agreement under which a certain asset is hired out by the Hiree to a Hirer against fixed rent or rentals for a specified period.

  • Hire Purchase Under shirkatul Melk

Hire purchase under shirkatul Melk is a special type of contract which has been developed through practice. Actually, it is a synthesis of three contracts: Shirkat, Ijarah and sale. Shirkat means partnership. Shirkatul Melk means share an ownership. When two or more persons supply equity, purchase an asset, own the same jointly, and share the benefit as per agreement and bear the loss in proportion to their respective equity, the contract is called Shirkatul contract.

Share Mechanism

  • Mudaraba

It is a from of partnership where one party provides the fund while the other provide the expertise, labor and the letter referred to at the Mudarib any profits accrued are shared between the two parties on a pre –agreed basis, while capital loss in exclusively born by the partner providing the capital.

§ Musharaka

The term Shirkat and Musharakah have been derived from Arabic words “Shairkah” and “Sharika.” The word shirkah means a partnership between more than one partner. Thus the ward “Musharaka” and “Shirkat” means a partnership established between two or more partners for purpose of a commercial venture participate both in the capital and management where the profit may be shared between the partners as per agreed upon .

  • Small business investment scheme

Bangladesh a third-wood developing country is rich in natural and human resources. In spite of vast possibilities, the majority people of the country live in hardship-below poverty tapped, explored and exploited. Physical labor is their only means of earning. A large segment of this populace is active youth force. Many of them are efficient, intelligent and energetic with initiative & drive and have courage to tale risks. But they can not uplift their socio-economic condition due to poverty, lack of financial support and other required facilities.

  • Housing investment scheme

One of the basic human needs is to have a house to live in. A house is in an abode of peace and happiness. Housing has now become an acute problem in the country, especially in the towns, cities and metropolis. With their limited income, it has become almost impossible on the part of the lower middle class, middle class and sometimes, even for upper middle class to solve their housing problem. To meet this basic human need, Al-Arafah Islamic Bank Limited is committed to contribute to this end to provide a peaceful and happy

  • Real estate investment program

Professionals, Service-holders, Businessmen, Real Estate Developer and other categories of people who are not entitled for availing investment facilities under Housing Investment Scheme, shall be eligible under this programme Investment is to be extended to build new houses and for extension/ completion of the house already constructed, commercial building, shopping complex, flat apartment etc.

  • Transport investment program:

Under this scheme, investment in being allowed to the existing successful businessmen and potential entrepreneurs in this sector for all types of road and water transport with simple and easy terms and conditions. The bank is also extending investment facilities to multinational companies, established, business houses and well to do officials and professionals for acquisition of private cars, microbus and jeeps.

  • Car investment scheme

Car is considered as on essential mode of transport in the modern society, particularly by a section of the officials, business houses and business executives and established

  • Micro industries investment scheme

· Al-Arafah Islamic Bank Ltd. has been appreciably participating in this direction by financing industrial sector. With a view to creating wider base for industries, the Bank has decided to launch “Micro Industries Investment Scheme” through its Branches

· Investment at minimum possible risk.

· Liquidity of investments.

· Conform to central bank’s investment restrictions.

Chapter-03

Foreign Exchange of AIBL

§ Meaning of Foreign Exchange

Foreign Exchange means currency & trade exchange say conversion of one to another. This is a part of economic & Science. This is a big deal divided into different currencies instrument such as Draft, Traveler Cheque, Bill of Exchange business including sell, purchasing of currency notes & TC etc.

Currency Exchange means the conversion of one Currency into another.

§ Foreign Exchange Market:

Foreign Exchange market means the places where foreign currency is bought & sold. In this more that supply, currency value.

Alternately following are the features of foreign exchange market:

1. Bank & client.

2. Different Banks in the same foreign exchange market.

3. Different Bank & Schedule Bank of the same country.

4. Different Control Bank.

Islami a Bank follows the following the two craters in respect & payment of foreign exchange:

  1. Local currency market value &
  2. Foreign currency market value.

Exchange is being controlled:

1. To stabilize the rate of exchange.

2. To protect domestic industries.

3. For proper implementation of plans.

4. To increase the bargaining strength

5. To check over invoicing & Under invoicing

Authorized Dealer Branch:

Bangladesh bank in exercise of the power under section 3 of Foreign Exchange regulation Act. 1947 issues a license to schedule Bank where they have adequate trained Officer/Staff to deal in Foreign Exchange. The banks that are authorized to deal in foreign exchange are called authorized dealers.

Arbitrage of Foreign Exchange:

Arbitrage can be defined as simultaneous buying and selling of foreign currencies for the purposes of making profit Arbitrage is carried out mostly by banks, They keep constant watch over the latest development in the financial market of the world.

Foreign Exchange Regulation Items:

  1. Bangladesh Bank Manual.
  2. Foreign Exchange Circular.
  3. Public Notice
  4. Import & Export Policy Gazette
  5. Ministry of Commerce Circular
  6. BCD circular.
  7. Guide lines for foreign exchange regulation.
  8. Other authorization (i.e. NBC Dept)

§ Methods of effecting payment of AIBL

Islami Bank follows the following methods to make payments between countries.

  1. Telegraphic Transfer (TT): This is an instruction for transfer of money by Telegram, Cable or telex from a bank in one country to another Bank in different center. This is an instruction form the Importers Bank to the exporters Bank. The TT charge is realized by us from the partly as per Bank circular.
  2. Mail Transfer (M.T): This transfer is the order to pay cash to a 3rd party. This Transfer is sent by mail & the charge must be realized as per Bank circular.
  3. Drafts & Cheque: A draft is pay order issued by one Bank to another Bank or its branch.

§ Activities of Foreign Exchange

There are three kinds of foreign exchange transaction

1. Import

2. Export &

3. Remittance.

In the following these are discussed in brief.

§ IMPORT

Meaning of Import

Import means lawfully carrying out of anything from one country to county for Buying. It will be occurred according to the Government law.

Important Policy Order

Based on the needs of commodity and availability of finance, Government declares policy. For import of goods for a particular period having approval from the National Assembly is defined as Import policy order. Import policy is a guideline of a set of rules envisaged by Government Authority i.e. the Ministry of Trade and commerce for the registered importer for import of goods inside the country.

Duration

Earlier import policy has been formulated for two years. But present import policy order has been formulated for 5 (five) years, Effect from the 14th June 2002 to 30th June 2007 and valid till announce of new import policy order. If require Government can revise the policy in each every years.

    • Import related fees

Four categories of importer registration renewal fees are as under

Categories Yearly heights import Registration

Fees (Taka)

Renewal
A 5.00 500/- 500/-
B 15.00 1500/- 1500/-
C 50.00 3000/- 3000/-
D Above 50.00 5000/- 5000/-

Regulations of Import:

L/C: may be open under deferred payment basis.

Direct Payment in Abroad:

Only for Bangladeshi National who live in abroad for service. Those who are entitled to purchases the importable goods for direct payment to the beneficiary from his own service without opening any L/C, The goods must be sent to the Bangladesh. Nationals who lived in Bangladesh. In that case no approval is required from CCI & E.

Time Limit Opening of L/C:

Letter of Credit shall be opened by all importers within 120 days from the date of registration of LCAF with the Bangladesh Bank unless otherwise notified.

Validity of LCA for Shipment:

Unless otherwise specified, shipment of goods shall take place within 17 month in the case of machinery and spare parts and 11 months in the case of all other items form the date of issuance of LCA from by Bank or registration of LCA form within Bangladesh Bank registration unit as the case may be.

Document required to be submitted along with LCA Form:

Importers in both public sector and private sector shall submit to their nominated banks the following documents along with the L/C authorization Form for opening letter of credit.

a) L/C application form duly signed by the importer.

b) Indent for goods issued by indenture or pro-forma invoice obtained from the foreign supplier, as the case may be and

c) Insurance cover note.

§ Import L/C (Letter of Credit):

A letter of credit is a conditional Bank undertaking of payment. In other words letters of credit is a letter form the importer Bankers to the exporter that the bills if drawn as per terms & conditions complied with will be ho