OVERVIEW ON AGRANI BANK LTD

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1.1 INTRODUCTION:

Millions of
Bangladeshi nationals are employed in a variety of professions in reputed
organizations all over the world. Their expertise and professional acumen have
earned Bangladesh not only fame and prestige but also hard currency
strengthening the backbone of our economy. Bangladeshi nationals living abroad
are to remit their hard earned savings through banking channels, but not all of
them are aware of friendly banking channels they may send their money through.

Agrani Bank Ltd. a leading commercial
bank with 866 outlets strategically located in almost all the commercial areas
throughout Bangladesh, overseas Exchange Houses and hundreds of overseas
Correspondents, came into being in 1972 immediately after the emergence of
Bangladesh as an independent state. It started functioning as nationalised
commercial bank taking over assets and liabilities of the erstwhile Habib Bank
ltd and the commerce Bank ltd., functioning in the former East Pakistan.

Agrani Bank
Limited,
having established contractual relationship with about 400 Overseas
Correspondents and 30 Exchange Houses all over the world, is ready to cater to
the banking needs of foreigners as well as Bangladeshis living abroad as far as
incoming remittance is concerned.

To ensure quick remittance inflow into Bangladesh
Agrani Bank Limited has also made Special Arrangement with Citi Bank N.A. Under
the arrangement, Citi bank N.A. and its correspondents, subsidiaries and
affiliates outside Bangladesh will collect remittances and will issue Drafts on
designated branches of Agrani Bank Limited. Designated Agrani Bank Limited
Branches shall honour /execute payments of all the Drafts instantly within the
stipulated time of 72 hours.

With a view to serving a huge number of
Bangladeshi guest workers in Singapore, Agrani Bank Limited has taken a bold
step to open in Singapore Agrani Exchange House Pvt. Ltd, a subsidiary company
fully owned by Agrani Bank Limited, which started its operation since 8th
February, 2002.

Bangladesh government has put emphasis on
increasing remittance inflow and is determined to deter money transfer through
non-banking channels. Anyone involved in money laundering activity in any form
like “Hoondi” business are sure to be awarded heavy punishment, if
found guilty under “Money Laundering Prevention Act, 2002” passed
recently by Bangladesh Government. We request all concerned, especially our
Bangladeshi brothers and sisters, to send their money through banking channels
and help Bangladesh develop with their hard earned foreign currency.

Agrani Bank
Limited has
been maintaining around 903 number of correspondent including Exchange Houses
located in different parts of the world to facilitate our international trade
and other transactions of trade and remittances globally. The expatiate
Bangladesh who are working abroad, can easily take the opportunity to remit
their hard earned foreign exchange to their respective beneficiaries utilizing
our correspondent services.

The Bank is
fully owned by the Government of the People Republic of Bangladesh. Agrani Bank Limited is governed by a
Board of Directors consisting of 7(seven) members headed by a chairman. The
Managing director (Chief Executive) heads the Bank; Deputy Managing Director
and General Managers assist Managing Director. The bank has 7 Circle offices,
30 Divisions and a head office, 52 zonal offices and 866 branches including 10
corporate and 40 AD (authorised dealer) branches. The corporate and AD branches
are authorised to deal in Foreign exchange business.

1.2
BACKGROUND INFORMATION:

1.2.1
Establishment and Status of the Bank:

Agrani Bank is a Nationalized Commercial
Bank established by the Bangladesh Bank’s (Nationalization) Order 1972 (P.O. 26
of 1972) and is fully owned by the Government of the People’s Republic of
Bangladesh. The Bank had 866 branches as on 31 December 2008 (no overseas
branch). The bank also has two wholly owned subsidiary Companies named Agrani
Exchange House (Pvt) Ltd. in Singapore and Agrani Remittance House SDN, BHD,
Malaysia.

1.2.2
Nature of Business:

The principal activities of the Bank are
providing all kinds of commercial banking services to its customers and the
principal activities of its subsidiaries are to carry on the remittance
business and to undertake and participate in any or all transactions, and
operations commonly carried or undertaken by remittance and exchange houses.

1.2.3
Scope and objective:

The accounting policy comprises principles
and basic assumptions, concepts, rules, practices,and procedures adopted by the
management for reporting the activity of the Bank and financial statements
preparation and presentation. The purpose of accounting policy is to provide
the necessary organizational and methodological direction in carrying the
accounting activity of the Bank.

1.3 ORGANOGRAM OF AGRANI BANK LTD.

hierarchy

1.4 GEOGRAPHICAL POSITION OF AGRANI BANK LTD. IN
BANGLADESH:


1.5 EXISTING DIVITION OF AGRANI BANK LTD.

Division Name

Agrani Bank
Training Institute

Audit
Implementation Division

Audit &
Inspection Division

Board Division

Branch Control
Division

Central Accounts
Division

Common Services
Division

Development &
Co-ordination Division

Disciplinary Action
Division

Engineering &
Establishment Division

Foreign Currency
Management Division

Fund Management
Division

General Credit
Division

Human Resources
Division

Information Technology
Division

Industrial Credit
Division-1

Industrial Credit
Division-2

International Trade
Division

Law Division

Loan Classification
Division

Loan Recovery
Division

MD’s Squad

Personnel Division

Planning, Research
& MIS Division

Printing &
Stationery Division

Public Relation
Division

Reconciliation
Division

Remittance Management
Division

Rural Credit
Division

SME & Micro
Credit Division

1.6 HILIGHTS ON THE
OVERALL ACTIVITIES OF THE BANK FOR THE YEAR 2007
AND 2008:

 Table-1:   (Figure
in Lac)

SL

No

Particulars

2007

2008

1

Paid up Capital

24842

24800

2

Total Capital/Equity

(153245)

33400

3

Capital surplus/deficit

(215529)

(325710)

4

Total assets

1540803

1862803

5

Total deposits

1289207

1359213

6

Total loans and advances

1058692

1184938

7

Total contingent liabilities and commitments

664290

6796148

8

Credit deposit ratio(%)

82.12%

26.8%

9

Percentage
of classified loans against Total
loans and advances

26.27%

8.82%

10

Profit after tax and provisions

19398

85850

11

Amount of classified loans

278169

317888

12

Provisions kept against classified loans

120598

126917

13

Provisions
surplus/deficit

14

Cost of fund (%)

6.84%

6.68%

15

Average interest earning assets

1307611

142633

16

Non-
interest earning assets

233192

43647

17

Income from
investments

15575

94992

18

Return on
investment(ROI)

6.98%

8.67%

19

Return on
Assets(ROA)

2.32%

0.92%

20

Earnings per
share

N/A

34.56

2.1GENERAL BANKING OF
AGRANI BANK LTD.

General
Banking department is considered as the direct customer service-centre. The
clients and customers build their impression whether they are going for further
dealings with the bank or not on the basis of their service. Moreover this is
the first impression about the bank. So general banking section must be taken
carefully.

2.2 FUNCTIONS:

General
Banking department conducts different sorts of functions that ultimately affect
the success of the whole bank. Functions that AGRANI BANK Limited, A. H. Road
Branch performs are discussed below:

  • Establishing
    Banker Customer relationship;
  • Remitting
    customer’s money from one place to another;
  • Collecting
    bills for customers;
  • Taking
    deposit and honouring Cheque drawn over the A. H. Road Branch.

2.3 CONSTITUENTS OF GENERAL BANKING DEPARTMENT:

General
Banking Department constitutes with the following sections:

  • Account Opening Section
  • Remittance Section
  • Bills Section
  • Clearing Section
  • The functions
    of the different sections are discussed below:

    2.4 ACCOUNT OPENING:

    One of the vital sections under general Banking is the account opening
    section. Banker customer relationship begins through this section. Various
    tasks are performed in this section. Banking business is very much correlated
    with banker customer relationship. To be a customer one person must have some
    sort of accounts with the banker. Account Opening section establishes this
    relationship by opening new accounts. Vital thing to open any individual
    account also fill up the KYC (Know Your Customer) form and fill up the
    transaction profile to avoid or identify the black money protection or money
    laundering. It is ordered by Bangladesh Bank. 

    2.4.1 Opening
    of different types of account:

    Agrani Bank
    Limited (AGRANI BANK) may open the following types of accounts and may receive
    the deposits in those accounts:

    ·
    Current Deposit;

    ·
    Savings Bank Deposit;

    ·
    Fixed Deposit;

    ·
    Short Term Deposit;

    ·
    Monthly Savings scheme.

    ·
    Agrani Bank Pension scheme ABPSP (5years, 10year)

    All these type accounts are briefly described in
    the following:

    2.4.2.Current Deposit
    Account:

    A current account is an account that is generally opened by business
    people for their convenience. Money can be deposited and withdrawn at any time.
    It does not allow any interest on this account. Two important privileges
    customer can enjoy in a current account

    a) Overdraft facility

    b) Other facilities like collection of checks, transfer of money,
    rendering agency and general utility services. Current Deposit Accounts
    shall be opened with a minimum amount of Tk.1000.00. But under special
    circumstances it may be opened with Tk.500.00. It is payable on demand. No
    interest is paid in these types of accounts.

    2.4.3 Savings Bank Account:

    This deposit is intended primarily for small-scale savers. The main
    object of this account is promotion of thrift. Hence, there is restriction of
    withdrawals in a month.

    Minimum amount
    of Tk.5000.00 is required for opening this type of account. The account may not
    be retained if the balance falls below Tk.200.00. Not more than one account
    shall be opened in one name. A depositor shall be allowed to withdraw per week
    up to 25% of the balance of his account. For calculation of interest the
    minimum balance at the credit of an account between the close of 8th
    in the beginning of the month should be taken into consideration.

    2.4.4. Fixed Deposit Account:

    A fixed deposit is one that is repayable after the expiry of a
    predetermined period fixed by the customer himself. The period varies from
    three month to three year and above. Fixed deposit accounts are opened for a
    fixed period varying from three months to three years or above and are payable
    at a fixed date of maturity. Interest on this deposit is paid at the rate fixed
    by H.O. from time to time depending on the period of maturity. Interest is
    payable only at the maturity of the deposit.

    The following table shows different FDR rates:

    Table-2: Different FDR rates

    PERIOD

    FDR RATE (%)

    From 3
    months up to 6 months

    8.50%

    From 6
    months up to 1 year

    8.75%

    From I year
    up to 2 year

    9.00%

    From 2 year
    up to 5 year

    9.00%

    2.4.5  
    Short Term
    Deposit:

    It is a deposit account open by customer where customer deposited money
    for short period. Customer can draw money after giving short notice. The deposits
    held in these accounts that should be payable on short time for 7 days or 21
    days. The deposits may be accepted for period and rate of interest is fixed by
    H.O. from time to time. The STD interest rates in AGRANI BANK are 3%.

    3.1  Agrani Bank Pension Scheme

     It is one type of savings scheme where
    instalment payment should be deposited to the bank within first 10 days of each
    month. Monthly Savings Scheme in AGRANI BANK has been introduced replacing
    Deposit Pension Scheme since March 1995;lt can be opened for five or ten year’s
    maturity period for Tk.100.00 or Tk.500.00 monthly.

    Table-3: Monthly Instalment of APS:

    MONTHLY INSTALLMENT

    YEARS (5)

    YEARS (10)

    Tk.500

    Tk.35,100

    Tk.104000

    Tk.200

    Tk.14050

    Tk.41600

    Tk.100

    Tk.7000

    Tk.20800

    Table-3: Monthly Instalment of ABS:

    MONTHLY INSTALLMENT

    YEARS (5)

    YEARS (10)

    Tk.10,000

    Tk.7,16,250

    Tk.1813717.62

    Tk.5,000

    Tk.35,825

    Tk.9,06,858.81

    Tk.1,000

    Tk.71,625

    Tk.1,11,371.76

    3.2 Nature of Accounts (Ownership Status):

    In AGRANI
    BANK, A. H. Road Branch the following types of accounts may be opened:

    1.
    Individual Accounts

    2.
    Joint Accounts

    3.
    Proprietorship Firm Accounts

    4.
    Partnership Concerns Accounts

    5.
    Private Limited Companies Account

    6.
    Public Limited Companies Account

    7.
    Accounts of Societies, Clubs, Association etc.

    8.
    Trust Accounts

    9.
    Accounts of Local Authorities

    3.3 GENERAL PROCEDURES OF OPENING ACCOUNTS:

    3.3.1 Current Deposit Account:

    The procedures
    are needed to follow in case of opening a current deposit account is as
    follows:

    • The account opening form of
      current account and specimen signature cards are supplied to the
      customers, which is filled and signed by them.
    • In case of individual account,
      an account holder signs the AOF and SSC ‘in his individual capacity both
      under “Yours Faithfully- and “Specimen Signature”. In case
      of Partnership firms & Proprietary concerns it is to be signed by the
      persons/partners in their individual capacity under “Yours
      Faithfully” and in their official capacity under ‘Specimen Signature’
      In other cases (Pvt. Ltd. Company, Public Ltd. Company) both the
      signatures must be in official capacity.
    • A CD account holder of the bank
      shall introduce the account. An elite of the locality well known to the
      banker can introduce it. Official other than staff of AGRANI BANK can also
      introduce it.
    • Clear instructions with regard
      to operations are noted in the AOF and SSC, especially III case of death
      or inability of any of the joint account holder.
    • The officer in charge, Deposit
      Department, verifies the signature of the introducer. The stamp
      “Signature Verified” is affixed near the signature of the
      introducer & deposit officer signs over it.
    • Approval of the branch in charge
      is obtained on the Account Opening Form.
    • The signature of the account
      holder is admitted by the in charge of deposit department, and
      “Signature Admitted” stamp is affixed near the specimen
      signature of the account holder.
    • Particulars of the account
      opening form is entered in the ‘Account Opened and Closed Register’ in
      serial order.
    • The account number allotted to
      the new account is given on the AOF, SSC, and Cheque, Book requisition
      slip.
    • The customer is supplied with
      Pay-in -slip Book (SF, -9) and requested to deposit the money with cash
      officer.
    • Cheque is issued only after the
      Account Opening Form has been completed in all respects and initial cash
      deposit has been made. The chequebook series is noted in the Cheque
      requisition slip.
    • Particulars of the Account
      Opening Form are entered in, the Reference Book under alphabetical order.
    • The officer in charge initials
      the Account Opening Register and Reference Book. AOF, SSC und chequebooks
      Requisition Slip are sent to the ledger keeper for opening the account in
      the CD ledger.
    • The title of account and other
      particulars are written in bold letters neatly on the ledger folio.
    • The chequebooks series are
      entered in the cage provided for the ledger.
    • The Opening of the account and
      the issue of cheque books in the ledger are authenticated by the manager
      deposit department by signing across the title of the account and in the
      cheque series cage.
    • Accounting Opening form shall be
      posted in a file in serial orders. The specimen signature card shall be
      placed in the specimen signature card box in numerical order.
    • Account Opening Form is posted
      in file in serial order.
    • While issuing new chequebook,
      signature on the new chequebook requisition forms shall be properly
      verified.

    3.3 .2 Savings Bank Accounts:

    The procedures
    of opening Current Deposit Accounts are applicable for opening Savings Bank
    Accounts with the following exceptions:

    • Separate Account Opened and Closed
      Register, Reference Book and Posting Files are maintained.
    • Pay-in-slip Book No. SF-8 and
      Savings Book Ledger are used.

    3.3.3 Fixed
    Deposit Accounts:

    Account
    opening form (SF-16) and specimen signature card shall be given to the customer
    and get them filled in and signed by him. Voucher no SF-12 crediting
    “Fixed Deposit Account” with the amount of deposit with full
    narration viz. The name of the party, period of deposit, and rate of interest
    etc. shall be prepared and be given to the depositor to deposit cash with cash
    officer after recording the particulars in the scroll book. in case of payment
    by cheque it shall be attached to the credit voucher and sent to the deposit
    department for posting and cancellation. On receipt of the vouchers from the
    cash department a Fixed Deposit Receipt shall be prepared and entered in the
    Fixed Deposit Ledger. To admit the signature of the account holder the stamp
    ‘Signature Admitted’ shall be affixed near the specimen signature in the
    account opening form and specimen signature card.

    The AOF, SSC,
    the ledger and the voucher shall be sent to the officer in charge for
    signature. The in charge shall sign the receipt and initial the ledger. At the
    time of signing the receipt, he shall verify the authenticity of the voucher.

    Then the
    documents shall be sent to the Manager /Authorised Official for his signature
    on the receipt and across the stamp ‘Signature admitted’ on the account opening
    form, Specimen Signature Card, and the related voucher. The branch manager
    shall ensure that the printed number on the deposit receipt forms and in
    deposit receipt books in use are invariably noted in the respective ledger in
    advance.

    At the close
    of each business day the officer in charge shall verify the total amount for
    which the Deposit receipt have been used during the day both from the credit
    vouchers and the counter foils of the various deposit receipts.

    3.3.4 Consideration:

    Bank should always consider the following matters while opening accounts
    for the limited company:

    ? Chairman, managing director or secretary duly attests that all    documents.

    ? Consistency among all the papers submitted by company.

    ? Any change of existing director shall be informed to the bank with  supported documents.

    3.4 DOCUMENTS
    TO BE OBTAINED FOR DIFFERENT TYPES OF ACCOUNT:

    When anyone comes to open an accounts he has to submit some documents to
    the banker. Different Types of document needs for different customer. Some
    common documents require for all types of account are:

    a.
    Introduces recommendation.

    b.
    Specimen signature card.

    c.
    Account opening agreement
    form.

    d.
    Two copies of Photograph of
    account holder and two copies for nominee (if any).

    e.
    Deposit slips book.

    f.
    Chequebook requisition
    slip.

    g.
    Letter of mandate
    authorising another person to operate the account on behalf of the account
    holder.

    h. Special instruction ”
    either or survivor” for joint account.

    3.4.1 Proprietorship
    account:

    Document require for Proprietorship business to open an account are:

    ·
    Introducers with account
    number.

    ·
    Valid trade license from
    Rajshahi City Corporation. Attested copy should be submitted.

    ·
    Receipt of Tax revenue copy
    from Rajshahi City Corporation.

    3.4.2 Partnership account:

    Documents to be obtained for opening an account of partnership firm are:

    ·
    Trades license or board
    resolution.

    ·
    Deeds of partnership signed
    by all partners.

    ·
    Signature of at least two
    witnesses.

    ·
    Two copies photograph of
    each partner.

    ·
    Partnership resolution
    signed by all partners to open account.

    ·
    Resolution
    must indicate authorised person who operates the account.

    3.4.3 Limited company
    account:

    Documents require for Limited company to open an account are:

    ·
    Memorandum and Articles of
    Association of company.

    ·
    Power of attorney.

    ·
    Resolution of board of
    directors.

    ·
    Certificate of
    incorporation

    ·
    Certificate of commencement
    of business (in case of public limited company).

    ·
    List of directors

    ·
    Two copies of passport size
    photograph of account operators.

    ·
    Others: name of directors
    with signature, minutes of board of directors.

    3.5 ISSUE OF
    CHEQUEBOOK TO CUSTOMERS:

    3.5.1 Cheque
    book:

    A cheque is a
    very important document. Cheque is an instrument in printed form containing an
    unconditional order, signed by the account holder directing a certain person
    signed by the account holder directing a certain person to pay a certain sum of
    money only to or to the order of a certain person or to the barer of the
    instrument, A cheque is always supposed to be drawn against the funds in the
    party’s account in the bank. It may be crossed for safety

    3.5.2 Types of Chequebook:

    CHEQUE

     


    Figure-4.1:
    Types of Cheques in a flow chart

    3.5.3 Cheque
    book Issue:

    To issue of chequebook to account holder (current and savings bank) is
    another major function of the account opening section. Chequebook is used for
    drawing money from account. After filling the application form and submit it
    with other documents customer gets a cheque issuing requisition slip. If
    customer fill it and submit to the banker than he will get a chequebook. It has
    been observed that for savings bank account holder bank is issuing a chequebook
    containing 10 leaves. For current account bank is issuing two types of
    chequebook. One type of cheque book containing 50 leaves and issued to customer
    which doing more transaction and other type of cheque book consisting with 25
    leaves for the customer having less transaction with the bank.

    Before using all the leaves of cheque book customer has to submit the
    requisition slip, which was kept at the last end of the chequebook with proper
    signature and address. On receiving the chequebook requisition slip bank issues
    new chequebook and record the cheque book serial number in the chequebook issue
    register with customer’s signature. It is seen that in issuing cheque book the
    concerned officer of the account opening section sealed the account number of
    the account holder and location of the branch on each leaves of the cheque book
    and finally hand over the cheque to the account holder.

    3. 6 REMITTANCE SECTION:

    The major function of commercial banks is mobilisation of fund. Other
    than this, banks provide ancillary services to its clients. Clients need to
    remit money from one place to another for their business or other purposes.
    Banks fulfil this need of customers by means of remittance service. Money can be
    transmitted domestically or internationally, which known as local remittance
    and foreign remittance. Transferring money within the country is known as local
    remittance and beyond the national boundary is known as foreign remittance.

    3.7.1 Local Remittance:

    There are three ways of transferring fund domestically. The modes of
    transferring funds are:

    • Demand Draft. (D.D.)

    • Telegraphic Transfer (T.T.)

    • Mail Transfer

    Now we shall
    discuss briefly about these instruments and their issuing procedure.

    3.7.1 Demand Draft (DD):

    Demand draft is an instrument which carry out the order of the issuing
    branch upon another branch of the same bank known as drawee branch for the
    payment of certain amount of money to the payee or to his order on demand by
    the beneficiary presenting the draft itself.

    DD is a very much popular instrument for remitting money from one corner
    of a country to another. The instrument is basically used for transfer and
    payment. Difference between PO and DD is in terms of place only. PO is used for
    remitting money within the city where as DD is used for within the country.

    3.7.2 Telegraphic Transfer (TT):

    Telegraphic transfer is one of the fastest means of transferring money
    from one branch to another or from one place to another. Regarding the TT the
    branch is to be sure there is testing arrangement for authenticating the telex
    messages with the desired branch to make payment. No instrument is given for
    TT. Both parties should have account, as money is transferred. In Telegraphic
    Transfer (T.T.) the issuing branch sends a telegraphic message to the branch at
    the other end, to pay a certain amount of money to a named payee’s account
    maintained with the drawee branch or through a pay order if no account is
    maintained with the drawee branch. In AGRANI BANK, A. H. Road Branch the charge
    for telegraphic transfer is Tk.1.1 per thousand. Telegraphic charge is Tk.50.
    15% VAT is charged on the commission amount that is transferred to the
    Government later on.

    3.7.3 Procedure of Issuing T.T

    Against cash:

    a) The
    customer is asked to complete application form no SF-64, which also treated as credit voucher for Head
    Office accounts (branch concerned).

    b) Other
    procedures is as follows:

    i. Telegram charges are also
    recovered from the customer and are   credited
    to Income Account Telegram Charges Recovered.

    ii. A credit voucher is prepared for
    the amount.

    iii. Test of telegram is written and
    handed over to the in charge.

    iv. The test is checked, coded and
    tested by the In charge and the Manager v.
    The message is typed on form (SF-60) in duplicate.

    vi. The telegram is checked and
    signed by the In charge and the Manager.

    vii. Original Telegram and the
    confirmation are sent to the despatch   department.

    viii. Inter branch credit advice is
    prepared in duplicate. The original meant for Head
    Office is send to Accounts Department.

    ix. Separate register (SF-S8-40) is
    maintained for Telegraphic Transfer Issued. 
     

    Against Cheque:

    a) Commission
    Charges are calculated and inserted in the cage provided in the    application form.

    b) Party is
    advised to draw cheques favouring branch and deposit the same to  the receiving cashier.

    c) Cashier
    receives cheque and sent it to the Officer In Charge for passing and  cancellation.

    d) The
    following entries are passed.

    i If the cheque includes commission charges:

    Dr- Party’s
    Account

    Cr. -H.O. A/c
    (Branch Concerned)

    Cr- Income A/c
    Commission on T.T. (15% VAT on T.T.)

    ii. If the cheque does not include commission charges:

    Dr- party’s Account
    (cheque)

    Cr- H.O. a/c
    branch concerned

    Dr- Party’s A/c
    voucher (No SF-11A) with the amount of

    Commission

    Cr.- Income
    Account Commission on T.T.

    e) Party is
    asked to fill up the application form (No SF-64) f) Telegraphic    Transfer is entered in the T.T. issued
    register.

    g) T.T. number
    is written In the voucher and the Voucher along with the  register is send to the In charge for
    Signature

    h) Similar
    procedure is adopted as explained in Para (b) of TT against cash.

    Against a letter of instruction:

    The letter is
    sent to deposit department for verification of signature and then the following
    entries are passed:

    Dr- Party’s Account (with
    T.T. commission and T.T. amount) Credit: H.O. account (Branch concerned)

     Cr.- Income
    account commission on T.T.

    Other things
    are similar to the T.T. against cash procedure.

    3.7.4 Payment of Telegraphic Transfer

    Receipt of Telegram:

    a) Telegram is
    detected and test is verified by the In charge and the manager

    b) If the test
    does bot agree or the telegram is received mutilated, a telegram is sent to the
    branch concerned asking them to repeat the test of the message with correct
    test.

    c) If the test
    agrees, stamp (No.26) is affixed on the telegram and signed by the officers.

    d) Following entries are passed:

    Dr-H.O. general account (Branch Concerned)

    Cr.-T.T. payable account

    Dr-T.T. payable account

    Cr.-Party’s Account

    Advice to payee:

    1) When the paying branch from the
    issuing branch receives T.T. Advice, the advice (IBCA) is posted in the T.T.
    register for response only without preparing any voucher.

    2) If the
    amount is to be credited to the payee’s account, following entries are passed:

    Dr-T.T. payable
    Account

    Cr.- party’s
    account Date of payment is noted in the register and

    Initialled.

    3) If the T.T.
    is to be issued:

    i . The receipt number is noted on the register

    ii. The receipt along with the register is sent for checking and
    signature

    Of the in charge

    iii. After the signature of charge the receipt signed by the
    manager

    iv. The receipt is send to the payee.

    3.8 CASH:

    Cash is one of
    the most important sections of General Banking Department. It deals with cash,
    the most liquid asset. The value of banking is insured for a certain some of
    money. When money exceeds the limit it must be sent to the Central bank vault.
    So Cash In charge should always be concerned about his custody. A Senior
    Officer heads cash section of General Banking Department of AGRANI BANK, A.
    Hamid Road Branch.

    3.8.1. Functions of this Section:

    • Receiving cash
    • Paying cash
    • Issuing vouchers
    • Making Proper entries in the
      ledgers

    3.8.2. Depositing:

    Deposit may be
    done by cash, cheque or clearing. Clearing will be discussed later in this
    chapter. Procedure of deposit by cash:

    1.
    Pay-in -slip or credit Voucher (Form no. SF-9) for CD accounts and Form no. SF-8 for SB accounts filled in by
    customers.

    2.
    At first he goes to the Scroll Writer. The Scroll Writer verifying the   particulars enters them into the Scroll
    Book under progressive serial and gives
    the serial number on it.

    3.
    After getting the scroll do the customer goes to the Cash receipt counters and submits it to the receiving cash officer. The officer checks the
    title of’ the account, its
    number, amounts in words and figures.

    4.
    Receiving cash Officer receives cash duly counted and checked and enters the particulars in the Receiving cash-book
    and gives Initials on   it.

    5.
    After that the Receiving Cash Officer gives it to the Computer Operator (an officer)
    for entering in the computer ledger. In this case party’s account is credited.

    1. The computer operator then
      affixes the Cash received stamp on the credit voucher.

    At the end of
    each day the total figure in the scroll book must be equal to the total figure
    in the Receiving cash book and computer deposit statement so that ii is
    balanced.

    3.8.3 Withdrawals

    Procedures of
    withdrawals of cash through cheques, DD, Pay Order are discussed below-

    • At first the bearer of an
      instrument come to the Token Counter and submits his instrument to the
      assistant Token Officer. The Token Officer verifies the account number,
      date, title, branch name and signature. If these are correct he enters the
      particulars in the Token book and receives signature of the bearer on the
      opposite side of the instrument.
    • He gives his signature and token
      no on the opposite side of the instrument and gives a Token to the
      customer
    • He sends the instrument to the
      verifying officer for signature verification. If’ the signature is
      authentic the verifying officer sends it to the computer operator for
      making entries in the computer ledger. After entering the account number
      in the computer, the computer shows the particulars of the customer’s
      account including current balance. If there is available balance the
      computer operator debits the customer’s account and affixes “POSTED”
      and “PAY CASH” seal on the instrument and sign in the specified
      place on the instrument. He makes a print out of present balance of the
      customer’s account.
    • Then he sends back the
      instrument and prints out of the present balance to the verifying officer and
      the verifying officer signs over it and sends to the cash counter for cash
      payment.
    • Receiving the Token from the
      customer the paying cash officer pays cash to the customer and enters the
      amount to Cash Paying Register indicating the token number.

    At the end of
    each day the amount in the Token Book must equal to the amount in the Paying
    Cash Register and Computer Withdrawal Statement.

    3.8.4 Balancing Of Cash:

    At the end of
    each business day the Receiving and Paying Cashier’s Book are balanced. After Cash
    Balance Book, is written the Cash Position Memo is prepared, checked and signed
    by the Cash Officer. The Cash Position Memo is sent to the Accounts Department.

    3.9 BILLS SECTION:

    Customers of
    AGRANI BANK, A. H. Road Branch submit many instruments in the bill section for
    collection. Bill section plays a vital role in collecting these bills. The
    bills submitted for collection can be divided into two categories, namely

    1)
    Outward Bills; and

    2)
    Inward Bills.

    3.9.1 Outward Bills for Collection:

    ·
    The instruments are received duly entered in the
    Pay-in-slip.

    ·
    The instruments are checked for any apparent
    discrepancy and are compared with the particulars noted in the Pay-in-Slip and
    its counterfoil.

    ·
    The counterfoil is stamped and signed by the
    officer.

    ·
    The instruments and the Pay-in-Slip detached from
    the counterfoil, which is handed over to the customer.

    ·
    The instruments are stamped

    ·
    The instruments are suitable endorsed.

    ·
    The details of the instruments and special
    instructions are entered in the, Outward Bills Collection Register. And a
    collection number is allotted in serial order which is also noted on the on the
    instruments and the pay-in -slip.

    ·
    The instruments are enlisted in the forwarding
    schedule and any special instructions are noted therein.

    ·
    The instruments drawn on other banks are sent to
    the clearing section and instruments drawn on other branches of AGRANI BANK are
    sent direct to the branch concerned.

    ·
    Following entries are passed on contra voucher:

    Dr- Outward Bills
    Lodged

    Cr- Outward Bills
    For Collection.

    ·
    The instruments, schedules along with the
    schedule and voucher are sent to the in charge for checking and signatures.

    ·
    The instruments are attached with the forwarding
    schedule and are handed over to Despatch Department against acknowledgement on
    the office copy.

    ·
    The pay in slip is attached to the office copy of
    the schedule and filled in the “O.B.C. Outstanding File”

    ·
    The Voucher is sent to the accounts department

    ·
    In case the instrument drawn on other bank branch
    which is not covered by the clearing area of Bangladesh Bank forwarding letter
    are sent direct to that branch for collection and asked them to draw a pay
    order in favour of A. H. Road Branch on any of the other bank’s office situated
    in Dhaka.

    3.9.2 Inward Bills for Collection:

    • When instruments are received
      from our branches or other banks they are checked for any apparent
      discrepancy and are compared with the particulars in the schedule
    • The instruments are stamped and
      the schedule is attempted.
    • The instruments are suitably
      discharged,
    • The details of the schedule and
      special instruction are entered in Inward bills for collection Register.
      IBC numbers in serial order are allotted and noted on the schedule and the
      instruments,
    • The following entries are passed
      on the contra voucher:
          • Bills Lodged
          • Inward Bills
            Collection



    • The vouchers, schedules and
      instruments along with the register are sent to the In charge for checking
      and signatures
    • The instrument along with the
      relative vouchers are sent to the clearing department
    • The contra voucher is sent to the
      accounts department.
    • The schedule is filled in the
      “IBC Outstanding File”.


    3.9.3 Outward Bills for Collection:

    • The account is balanced on
      fortnightly basis in the following manner:
    • Jotting of Outstanding bills is
      taken from O.B.C. register on the balance book.
    • The balance is agreed with the
      figures of Outward Bills for collection in the  Subsidiary Ledger.

    3.9.4 Inward Bills for Collection:

    • The account is balanced on
      fortnightly basis, III the following manner:
    • Jotting of outstanding bills is
      taken from O.B.C. register in the Balance Book.
    • The balance is agreed with the
      figures of 1nward Bills for collection in the subsidiary Ledger.

    3.10
    ORGANIZATIONAL SET UP OF GENERAL BANKING DEPARTMENT:




    4.1 LOAN AND ADVANCES

    The main
    objective of a business organisation is to get more profit. If the business
    rotates successfully the profit is gained in a satisfactory mode. As we know
    very well that bank is nothing but a financial intermediary and it takes
    deposit from surplus economic units and deploys the fund to deficit economic
    units through credit deployment. So the more recoverable credit is deployed the
    more profit is gained. In fact this credit deployment process is being run
    under Advance department.

    The Advance
    department is very important part of the branch operation that also provides
    administrative support for the lending activities of’ the branch. The Advance
    department provides an effective perfect check and balance on funds lend to
    clients and that the transaction is within approved limit for borrower and
    amount. In AGRANI BANK, A. H. Road branch a big amount of loans and advances
    are sanctioned every year.

    4.2 FUNCTIONS OF ADVANCE DEPARTMENT:

    Ensuring that
    funds are disbursed only after compliance with terms and conditions or required
    documents received

    • Make sure that the bank has
      always valid and current loan documentation.
    • Ensuring that the collateral
      security is adequate at times to support the loans. Keeping the loan
      documentation under safe custody.
    • Ensuring that the bank receives
      sufficient valid insurance cover whenever required from a recognised
      insurance company.
    • Monitoring the receipt of
      periodical receivable. Debiting the client for all charges, interest etc.
    • Maintaining the central
      liability records for all extensions of credit and balancing the totals
      with General Ledger.

    4.2.1 Interview and Application:

    As liquidity
    and profitability are conflicting considerations, AGRANI BANK as a Bank while
    employing the funds pays due regard to both profitability and liquidity, The first
    step in the sanctioning process of credit in favour of a customer/client is the
    interview between the banker and the client. The credit officer should be
    assured that he would gather as much of the data necessary for the credit
    granting decision. In order to gain efficiency and credibility, checklists
    should be developed and used. An application for credit is essential for every
    loan request. Every applicant should indicate whether the loan request is to be
    considered.

    ·
    The type of credit

    ·
    The financial information that can be used to
    determining credit worthiness

    ·
    The loan amount, maturity and for other
    information

    ·
    The credit application must be properly signed

    4.3 PRINCIPLES OF SOUND LENDING:

    In order to
    secure a balance between liquidity, profitability and security AGRANI BANK
    follows the following principles of sound lending:

    Safety:

    AGRANI BANK,
    local office exercises the lending function only when it is safe and the risk
    factor is adequately mitigated and covered. Safety depends upon

    -The security
    offered by the borrower,

    -The repaying
    capacity and willingness of the borrower to repay the loan.

    Liquidity:

    The liability
    of bank is repayable on demand or at a. short notice. So the bank has to
    maintain its liquidity at a sufficient level. Investment on building, plants,
    machinery, land etc. cannot be recovered quickly, so it is less liquid.

    Profitability:

    Profit is
    needed to pay interest to depositors, depreciation and maintenance, declare
    dividend to share holders, provide for reserve against bad & doubtful debts
    etc. So like all other banks AGRANI BANK also disburse advances to earn profit.

    Security:

    To ensure
    safety of advances banks take different types of securities like FDR, Sanchaya
    Patra, land, work order etc. Banker should ensure that the securities are
    adequate, marketable and free from encumbrances.

    Diversification of Risks:

    It is very
    risky for a bank to invest all its assets into a particular sector or a single
    borrower or to one particular region. If somehow the businesses of that sector
    or area or borrower collapse, the bank may fall in a critical situation. So it
    is better to invest in different sectors/ borrowers and spread over the
    country.

    Yield / Profitability:

    From the
    commercial point of view AGRANI BANK considers sufficient yield or return while
    financing a project.

    Productivity of the loan

    Banks should
    invest on those sectors, which are productive.

     Social
    Interest

    Today banks
    have a strong social objective and social conscience. Sometimes they invest in
    neglected sector to boost the economy.

     Purpose of
    the loan

    Sometimes it
    is important to know for what purpose the loan is taken. The bank should not
    tolerate any misuse of the fund.

    4.3 SELECTION OF BORROWER:

    To have the optimum returns from the deployed funds in different
    kind of lending, selection of borrower is mostly important. During the
    discussion with the prospective client the bank manager has to focus on the
    following points:

    IDENTITY:

    The loan officer must be secure about customers identity, it means
    that the loan officer has to sure about customers full name, his address, and
    his profession.

    CHARACTER:

    Character is the greatest single asset any individual can have.
    The character of the borrower indicates his intention to pay the amount
    advanced. Character of a customer besides honest, involves the promptness in
    payment, the ability and willingness to carry out the planned project to its
    end and the reputation of the people with whom he deals.

    CAPACITY:

    Capacity means the ability to employ the funds profitability and
    repay the advance according to the terms and conditions of the sanction. The
    loan officer must be sure that the customer requesting has the authority to
    request a loan and the legal standing to sign a binding loan agreement.

    CASH:

    In general, borrowing customers have only three sources to draw
    upon to repay their loans. Cash flow generated from sales or income. The sale
    or liquidation of asset or Funds raised by issuing debt or equity securities.

    4.4 TYPES OF ADVANCES PROVIDED BY A. Hamid Road Branch, Pabna:

    AGRANI BANK
    Limited A. Hamid Road Branch, Pabna. Provides different types of advances to
    its customers. Recovery rate is also satisfactory. Before discussing about
    different types of advances, we shall try to represent an overall picture of
    different types of advances provided by New Market Branch. The following figure
    represents different types of Advances provided by A. H. Road Branch, Pabna.

    For
    convenience of the report foreign advances will not be discussed here. Those
    will be discussed in Foreign Exchange Chapter.

    ADVANCE

     

    Inland

     

    Foreign **

     

    Advance (Loans)

     

    Advance (Overdraft)

     

    Advance (Discount)

     

    LTR

    LIM

    PC

    FPB

    IBP

    LPDB

    PAD

     

    TOD

    SOD

    CC
    (Hypo)

    CC
    (Pledge)

     

    PCS

    Transport Loan

    HBL (General)

    Loan (General)

     (Staff)

    ·
    HBL

    ·
    Computer Loan
    etc.

    Project Loan

    Consumer Loan

     


    ** A. Hamid Road Branch, Pabna is not AD or Foreign exchange Branch

    4.5 RATE OF INTEREST ON LENDING:

    Table- 4: Rates of Interest on Lending

    Sl. No.

    Categories
    of Lending

    Rate of
    Interest  (% Per Annum)

    1

    Agriculture

    10

    2

    Consumer
    Credit

    14

    3

    General
    House Building Loan/ Urban housing

    13

    4

    Woman Credit
    Loan

    15

    5

    Loan for
    disabled person

    12

    6

     Rural credit

    12

    7

    Loan against
    FDR

    10

    8

    Loan against
    APBS

    13

    9

    Small and
    cottage industry

    10

    10

    Others

    14

    11

    C.C (Hypo)

    14.5

    12

    C.C (Plase)

    14.5

    13

    Special
    program

    14

    14

    Other loans
    and advances

    14

    15

    Loan against
    Rice Mills

    10

    16

    Loans
    against DPS

    17

    17

    Transport
    Loan &Brick Financing

    13

    18

     Work Order

    13

    19

    Fertiliser
    dealer

    13

    20

    Loans to
    financial institutions

    12

    21

    Micro Credit

    10

    22

    Industrial
    Credit

    14

    4.6 ADVANCES (Overdrafts):

    Secured
    Overdraft, Temporary Overdraft, Cash Credit (Hypothecation), Cash Credit
    (Pledge) are covered in this type of advance. Overdraft is an arrangement
    between a banker and his customer by which the latter one is allowed to
    withdraw over and above his credit balance in the CD A/C up to an agreed limit.
    A Cash Credit differs from Overdraft in the respect that CC is used for long term
    and Overdraft is made occasionally that is for a short duration.

    4.6.1 Temporary Overdraft (TOD):

    Banks sometime
    grant unsecured overdraft for small amounts to customers having CD account with
    them. TOD is permitted only when reliable sources of funds are available to the
    borrower for repayment. It is usually provided against DD, Cheque etc. that
    have been presented for collection but not yet collected. Though these
    documents are not liened but these are kept in the respective departments for
    collection. When these are collected, the advances are realised from the
    proceeds of these instruments.

    Accounting
    Entry:

    Dr-TOD Account.

    Cr. –Party Account.

    4.6.2 Secured Overdraft (SOD):

    Frequently
    Banks permit Overdraft against securities like FDR, DPS, Saving Certificate,
    WEBD, ICB Unit Certificate, Work Order etc. At present AGRANI BANK, A. H. Road
    branch issues SOD only against financial obligations. They are:

    • FDR,
    • ICB Unit Certificate,
    • Wage Earners Development Bond
      (WE131).

    SOD against
    Work Order is nut in practice since January 2001. Advance against share
    certificate is not encouraged.

    4.6.3 Formalities maintained for Issuing S0D
    against different types of securities

    SOD against FDR:1. The beneficiary duly
    discharges FDR,

    2.
    Letter of lien of FDR with Tk.150 stamp

    3.
    Eighty- percent advance against FDR is allowed.

    The processes of extending SOD are as follows: –

    1. The party
    must have a current A/C with the branch

    2. If the
    ownership of the firm is proprietorship, then a trade license must be submitted
    and in case of a limited company, all the documents required to open a current
    A/C that should be submitted. The financial statements of the concerned firm
    should also be submitted.

    3. The party
    must maintain a good transaction with the branch and have a good turnover rate.

    4. The party will apply to the
    officer in charge of advance department of the branch for SOD arrangement

    5. The
    concerned officer of the branch will give him a Credit Application Form and the
    party will have to fill up this form. In this form he discloses all the
    information about his concern, purpose of the loan, description of security,
    etc.

    6. The
    concerned officer will prepare a “Credit Line Proposal”, where he
    writes about the business concern, details of proprietors/directors of the
    concern, management structure, the existing credit facilities, the particulars
    about the facilities that asked for – such as margin limit, date of expiry,
    details of security, and any other relevant information. Then the proposal is
    sent to the Head Office, Credit Division for approval.

    7. The
    responsible officer of the Credit Division will appraise the proposal and if it
    seems to a viable one-, then the loan will be sanctioned.

    8. After the
    loan is sanctioned, the branch will issue two copies of a sanction advice,
    where all the terms and conditions set by the bank is mentioned. The borrower
    is advised to write, “accepted” on the original copy if he is
    satisfied with the contract and conditions of the bank and retains the
    duplicate one as record.

    4.7 CASH CREDIT (HYPOTHECATION):

    The mortgage
    of movable property for securing loan is called hypothecation. Hypothecation is
    a legal transaction whereby goods are made available to the lending banker as
    security for a debt without transferring either the property in the goods or
    either possession. The banker has only equitable charge on stocks, which
    practically means nothing. Since the goods always remain in the physical
    possession of the borrower, there is much risk to the bank. So, it Is granted
    to parties of undoubted means with the highest Integrity.

    4.7.1 The Process of Extending Cash Credit
    (Hypothecation):

    • The party must have a current
      account and good transaction with the branch
    • At first the party applies for a
      CC hypothecation arrangement
    • Then the party Fills up the
      “Credit Application Form” provided the respective officer.
    • The concerned officer prepares a
      -Credit Line Proposal” (CLP) detailing all relevant information. The
      information includes the following.

    1. Copy of’ party’s approach letter.

    2. Stock Report.

    3. Declaration of borrower containing the detail description
    of the borrower and his business.

    4. Declaration of grantor containing the detail description
    of’ tfic grantor same as borrower

    5. Credit reports on the borrower- & also on the grantor.

    6. Physical verification report by the authority of AGRANI
    BANK regarding the goods or raw materials to be hypothecated.

    7. Legal opinion of the legal adviser of the bank.

    8. Sanction advice III duplicate along with photograph of the
    borrower,

    9. Statement of account.

    10.  Letter of
    identification of grantor along with photograph.

    11. Copy of’ letter of
    Consent.

    • Advance Section sends the CLP to
      the head office, Credit Division for necessary action.
    • Head Office, Credit Division
      examines the proposal and if finds it viable then sanctions it and sends
      it to the branch. Credit Division may instruct to submit additional
      documents.
    • After that the branch issues two
      copies of “Sanction Advice”, one for its own record and the
      other for the party to keep.

    4.8 ADVANCES (LOANS):

    Loan is a kind
    of advance. In case of loan the bankers advances a lump sum for a certain
    period at an agreed rate of interest. The interest is charged for the amount
    the customer withdraws from his account.

    The banker
    considers the following 5 Cs before sanctioning the loan.

    Character: The most
    valuable asset of a person, which is  

      based on the integrity and
    reliability of the borrower.

    Capacity: This
    indicates the borrower’s ability to employ the funds profitably and repay the advance.

    Capital: It refers to
    the borrower’s own funds invested in, the   business.

    Collateral: It indicates the security offered
    by the borrower.

    Condition: It refers to external a factor
    that is Business Climate.

    4.8.1 Required Information for Loan Sanction:

    Investigation
    will have to be made about his business, trade experience, dealings, assets
    & liabilities etc. from various sources. His account statement with other
    banks will also be included in this investigation. His financial statements and
    income tax returns will have to be seen. Personal interview will have to be
    taken. So, before sanctioning a loan a banker should consider the fo1lowing
    points.

    v  Loan
    Application

    v  Trade License,
    partnership deed, Memorandum of Association

    v  Market Report

    v  Study of
    Accounts

    v  Financial
    statement

    v  Personal
    1riterview

    v  Other bank’s
    confidential opinion

    v  CIB report of
    Bangladesh Bank

    For sending
    proposals to the Head Office the following documents are required:

    v  Loan
    application

    v  Photograph
    of the borrower

    v  Declaration of the borrower

    v  Credit report on the borrower, which
    should be prepared by the   branch

    v  Limit sanction advice

    v  Statement of Stock

    v  Documents-

    ·
    Memorandum of deposit of title deed

    ·
    Mutation Certificate-parcha, Khatcan

    ·
    Up to date rent pay receipt

    ·
    Legal Opinion

    ·
    Valuation certificate of the property

    Now I shall
    discuss about different types of loans and formalities required for sanctioning
    those types of loans:

    4.8.2 Consumer Credit:

    It is a
    personnel facility provided to the staff’s of the A. H. Road Branch. These
    loans are provided for buying necessary household items. At first a staff
    applies for loan in a prescribed form. He affixes the statement of his saving
    account, and quotation of the good from three sellers of that good. After
    receiving the application the authorised officer verify it. He prepares a
    credit proposal and sends It to the Credit Division of Head Office. Credit
    Division appraises the proposal on the basis of the balance in the account, the
    designation of the employee. If Credit Division is satisfied it Fixes the
    margin, amount of loan, mode of payment, rate of interest, and instruct for
    obtaining other necessary documents from the customer. Credit Division prepares
    a sanction letter mentioning all those information mentioned above. After
    getting the letter the Advance Department inform the staff about that. Pay
    Order section prepares a Pay Order in favour of the Seller with the amount of
    loan and margin provided by the customer. The party hand-over the Pay Order to
    the Seller and gets the furniture. The furniture is hypothecated to the Bank.

    4.8.3Loans against Transport:

    This type of
    loan is usually provided to the customers who want to stun transport business,
    or need a transport for carrying goods. The party brings quotation from three
    sellers of the vehicle. License of the vehicle is made in Joint name of the
    banker and the party. Payment is made directly to the seller through a Pay
    Order. At the payment of’ Loan the party becomes the only owner of the car.

    4.8.4 Loan General:

    The purpose of
    this type of loan is not specific. It can be sanctioned against any kind of’
    security. Securities may be ABPS, WEDB, and F.D.R etc. He may also provide
    another types of security, The money is transferred directly to the customer’s
    account.

    Accounting
    Entry:

    Dr – Loan General Account

    Cr. – Party Account

    4.8.5 Staff 
    Loan:

    This type of
    loan is provided only to the staffs of the batik, The purpose of this loan is
    to buy Computer

    By-cycle,
    Sewing machine etc. The balance of the customer’s account, his designation,
    duration of job etc. are taken into consideration while sanctioning the loan.
    The loan is realised from the monthly salary of the staff at a certain
    instalment. In this case payment is directly made to the seller through Pay
    Order. The furniture is hypothecated to the bank.

    4.8.6 Staff Car Loan:

    This is a
    personnel facility provided to the higher officials of’ the bank. Officials of
    the post of VP and above can get this loan. The car is licensed in the name of
    the bank and the staff Jointly. The bank makes payment of the instalment of the
    loan from its own fund. When the loan is fully recovered, the staff becomes the
    owner of the car. But if he retires before recovery of the loan, he cannot
    become the owner of the car rather bank becomes the owner then.

    Accounting Entry-

    Dr –Staff Car Loan Account

    Cr. –Party Account

    4.8.7 House Building Loan (Staff):

    This type of’
    loan is provided to the Staff’s for building their own house. The staff must
    have a land to Make house. The land and the building are mortgaged to the bank.
    The loan is realised from the monthly salary of the customer. At the time of
    sanctioning the loan the monthly salary of the staff, his designation, balance
    of his account etc. are taken into consideration. The loan is not disbursed at
    a time. On the basis of the progress of the work- the loan is disbursed.

    4.8.8General House Building Loan

    Thus type of’
    loan is provided to customers for building house registered mortgage of the
    land and building is taken from the customer.

    The following
    documents are required for sanctioning this type of loan:

    • Limit sanction advice
    • Credit report on the borrower
    • Photograph of the borrower
    • Approach letter of the borrower
    • Copy of the legal opinion
    • Physical verification report
    • GIR number of the borrower
    • NOC and approved plan from RDA
    • Statement of Account ‘
    • Declaration of the borrower
    • Copy of the agreement between
      the buyer and the seller
    • The party has to full-fill a
      criterion of six months transaction for approaching any
    • credit facility from the bank
    • Information of the Guarantor
    • Valuation certificate of the
      property
    • CIB report

    4.9 PROJECT LOAN:

    AGRANI BANK
    finances industrial sector through this type of loan. The bank sanctions loan
    for civil construction, Imported Machinery, Local Machinery, Installation etc.
    The Bank also provides Working Capital facilities on Raw Materials, Finished
    Materials.

    The following
    formalities are maintained in case of project loan.

    4.10 SECURITIES FOR PROJECT LOAN:

    • Mortgage of project land
    • Additional Collateral security
    • Registered Mortgage is created
      over the landed property
    • Registered irrevocable power of’
      attorney to be executed by the owner of’ the landed property and factory
      building in favour of the bank authorising the bank to dispose of’ the
      properties in case of’ default of’ repayment by borrower without reference
      of the court.
    • First Charge oils all assets and
      book debts of the company with the register of Joint Stock Companies.
    • Personal guarantee of all the
      directors of the company.
    • Hypothecation of all tiles
      plant, machinery and equipment of the project.
    • Pledge is furnished oil raw
      materials.
    • The company will be effective
      any changes in the structure of the Board without prior permission from
      the Bank.
    • Fortnightly stock report should
      he submitted by the company which should be verified and authenticated by
      an authorised official of the bank.
    • Drawing power should be
      calculated correctly and drawings In tile account should be allowed on the
      basis of the actual D.P.
    • Good Turn Over In CC account are
      to be ensured
    • A whole time warehouse keeper
      and guard are to be employed at borrower’s cost and are to be posted in
      the warehouse to safeguard the goods.
    • All fixed assets of the project
      are to be insured against all risks covering under bank’s clause.
    • CIB report about the party has
      to be collected.
    • Credit report about the party
      has to be collected from all Banks.
    • Project appraisal has to be
      done.
    • Lending Risk has to be done.

    4.11 PROCEDURE FOR GIVING ADVANCED:

    4.11.1 First Step:

    Agrani Bank
    Ltd. Prospective borrower will submit application to the branch for loan by
    filling in a specific Application form. The application for contains following
    particulars.

      1. Name of the borrower
      2. Account no
      3. Business address (with
        telephone no.) Residential address and permanent address
      4. Intruder’s name, account no.
        & address
      5. Date of
        establishment/Incorporation
      6. Trade license number, date and
        expiry date
      7. Tax Identification Number (TIN)
      8. Constitution/Status
      9. Particulars of
        Individuals/Proprietor/Partners/Director.
      10. Experience and background of
        individual proprietor Director.
      11. Full particulars of assets in the personal name of individual name
        of individual/Proprietor with valuation.
      12. Name of
        Subsidiaries/Affiliates, pretences of share holding and nature of business.
      13. Nature and details of
        business/product for which credit facility is applied for markets,
        estimate sales for next not year.
      14. Credit facilities required.
      15. Details of securities offered
        with estimated value.
      16. Details of liabilities in the
        name of the client or in the name of any other partners directors.
      17. Balance sheet income/statement
        or statement of account of the following years attached.
      18. Other relevant information.
      19. Proposed debt/equity ratio.
      20. Signature of the applicant.

    4.11.2. Second step:

    After receiving
    the load application from Agrani Bank Ltd. 
    Sends a letter to Bangladesh Bank for obtaining a report CIB. This
    report is essential for giving all kinds of advances. The purpose of this
    report is to being information that whether the borrower has taken loan from
    any other bank (s) and if taken whether these loans are classified not.

    4.11.3. Third step:

    After
    receiving CIB report, if the bank thinks that the prospective borrower will be
    good borrowed then the bank will scrutinize the documents. In this stage, the
    bank will look whether the documents are properly filled in and signed.

    4.11.4 Fourth step:

    This is the
    processing stage, the branch will prepare a proposal. The proposal contains
    following relevant information.

    1. Nature of business
    2. Area of operation
    3. Location
    4. Products
    5. Unit f product
    6. Raw of production
    7. Raw materials
    8. Sources of raw material local %
      imported % 
    9. Requirement (in %) of raw
      material product per unit of product
    10. Origin o capital machinery,
      auxiliary machinery and line of production
    11. Number of basic machinery
      auxiliary and line of product
    12. Utilized capacity day detailing
      as unit shits working hours & capacity 
    13. Sales prices units
    14. Total number of employees
    15. Export target
    16. Quota in hand
    17. Source of power

    The branch has
    to send the proposal to the Head Office will prepare a minute and submit if
    before the Credit Committee and if the loan amount is very large it is place
    before the Board of Directors, the minute has to be passed by the committee.

    4.11.5. Fifth step:

    After
    receiving the sanction advice, the branch will collect necessary document.
    These documents are:

    i.  
    Joint promissory note

    ii.
    Single promissory not

    iii.
    Letter of undertaking

    iv.
    Loan disbursement letter

    v.
    Debit figure confirmation sheet

    vi.
    Letter of continuity

    vii.  
    Letter of revival

    viii.
    Right of recall the loan

    ix.
    Right of recall the loan

    x.
    Letter of guarantee

    xi.
    Letter of indemnity

    xii.  
    Trust receipt

    xiii.
    Hypothecation of goods

    xiv.
    Hypothecation of vehicles

    xv.  
    Counter guarantee

    xvi.
    Letter of line

    xvii.
    Letter of lien in case of advance against FDR

    xviii.  
    Letter of lien in the authority for advance of
    third parties against fixed deposit call depot/special deposit or margin or
    margin deposit

    xix.
    Letter of authority of encase FDR

    xx.  
    Letter of agreement for packing credit

    xxi.
    Letter of guarantee of opening L/C

    xxii.
    Changes over bond or certificates or shares etc.
    by third party to secure specific and general liability

    xxiii.  
    Memorandum of deposit of little deeds

    xxiv.  
    Hypothecation of goods to secure a demand case
    credit or overdraft/loan amount

    xxv.
    Guarantee by third party.

    Table-5: The type advances and
    probable securities are as follows:

    Types of advance

    Probable
    securities

    Term Loan

    Mortgage of
    immovable properties

    LIM

    Pledge of
    important merchandise

    LAR

    Trust
    receipt obtained in lieu of important merchandise

    Secured
    overdraft

    Fixed
    Deposit reciept.

    Cash credit

    Hypothecation
    of stock in trade goods produce and merchandise and Mortgage of immovable
    properties

    PAD

    Shipping
    document for import

    4.11.6. Sixth step:

    CREDIT RISK GRADING (CRG):

    Credit Scoring:

    Credit scoring of large loan applications will be based primarily
    on the credit risk grading guidelines of Bangladesh Bank. This is a system with
    weighted scores assigned to five risk dimensions, namely:

    Financial……………………………………………………..50%

    Business and industry………………………………………..18%

    Management…………………………………………………12%

    Security………………………………………………………10%

    Relationship………………………………………………….10%

    The resulting aggregate score will determine whether or not a
    particular application should be approved. For this purpose, the cut-off score
    of 75 has been set as the minimum acceptable score, i.e., no application may be
    considered if the aggregate score for a particular application is below 75.

    Table-6:
    Credit risks grading score sheet are as follows:

    Number

    Grading

    Short

    Score

    1

    Superior

    SUP

    Fully cash
    secured, secured by Govt.

    2

    Good

    GD

    85+

    3

    Acceptable

    ACCPT

    75-84

    4

    Marginal

    MG

    65-74

    5

    Special
    Mention

    SM

    55-64

    6

    Substandard

    SS

    45-54

    7

    Doubtful

    DF

    35-44

    8

    Bad/Loss

    BL

    <35

    4.11.7. Seventh Step:

    After
    verifying all the documents the branch disburses the loan to the borrower. A
    Loan Repayment Schedule is also prepared by the branch and is given to
    borrower.

    4.12 DIFFERENT TYPES OF ADVANCES OFFERED BY A. H
    .Road BRANCH, Pabna:

    Table- 7: Amount of Different Types of Advances

    Types of Loan

    Amount (Tk. In Lac)

    Overdraft

    1.00

    Cash
    Credit(hypo)

    36.45

    Consumer
    Credit

    18.43

    Women Credit
    Program

    0.50

    Loans to
    disabled People

    0.30

    House
    Building Loan(General)

    8.60

    Loans(others)

    21.30

    Staff Loans

    53.20

    Industry
    Credit 

    Rural Credit

    Total

    139.78

    (Source: AGRANI BANK Limited- A.H. Road Branch.
    Pabna.)

    CREDIT APPROVAL AND DISBURSEMENT PROCESS IN
    AGRANI BANK LTD.

    5.1 CREDIT APPROVAL:

    The primary
    factor determining the quality of the bank’s credit portfolio is the ability of
    each borrower to honour, on a timely basis, all credit committees made to the
    bank. The authorising credit personnel prior to credit approval must accurately
    determine this. If the report of the project appraisal is very satisfactory to
    approve the loan proposal, than the following steps furnish the approval
    procedure.

    (i)  
    Credit evaluation principles: To have the optimum
    returns from the deployed funds in different kind of lending, more emphasis
    shall be given on refund of loans and advance out of funds generated by the
    borrowers from their business activities instead of realisation of money by
    disposing by the securities held against the advance which is very much
    uncertain and time consuming.

    (ii)
    Credit risk evaluation assessment: The importance
    of a detailed and complete credit assessment for each facility and customer
    relationship cannot be over emphasised. The steps that should be followed in
    carrying out such an amassment are set out in the bank credit manual and head
    office circulars is used from time to time. All proposal of credit facilities
    must be supported by a complete analysis of the proposed credit.

    (iii)
    Lending authority: To assure proper and orderly
    conduct of the business of the bank, the board of Directors will empower the
    managing Director and other executive of the bank to lend up to certain amount
    certain terms and condition at their discretion. The lending officers are
    broadly categorised as follows:

    Board
    of Directors

    Managing
    Director

    Deputy
    Managing Director

    General
    Manager

    Deputy
    General Manager

    Manager

    (iv)
    Approval under dual signature:

    All
    approval of credit facilities must be conveyed under dual signature.

    (v)
    Ideally both the signatories must have the
    required lending authority.

    If,
    however, two lending officers of the required lending authority are not
    available, one of he signatories must have the lending authority.

    5.2 RESPONSIBILITY FOR CREDIT APPROVAL:

    The
    responsibilities for credit policy, procedure, approval & review shall vest
    among the following groups:

    5.2.1 Board of Directors:

    · Establishing overall policies and procedures
    for approving and reviewing credits.

    · Delegating authority to approve and review
    credits.

    · Delegating authority to approve and review
    credits.

    · Approving credit for which authority is not
    delegated.

    5.2.2 Executive Committee:

    · Approving credit facilities as delegated by
    the Board of Directors.

    · Supervising the implementation of the
    directives of the Board of Directors.

    · Keeping the Board of Directors informed
    covering the all above.

    5.2.3 Policy Committee:

    · Establishing
    of lending policy.

    · Establishing
    policies and procedures for reviewing and analysing extensions of credit and
    loan portfolios.

    5.2.4  
    Head Office
    Credit Committee:

    · Reviewing,
    analysing and approving extension of credit in accordance with authority
    established and delegated by the Board of Directors.

    · Evaluating
    the quality of lending staff in the bank & take appropriate steps to
    improve upon.

    · Recommending
    credit proposals to the Executive Committee/Board of Directors which are beyond
    their delegated authority.

    5.2.5
    Branch Credit
    Committee:

    · The Branch Managers
    will be the first line-lending officers and are responsible for exercising
    their authority with due diligence and discipline. They must also:

    · Comply with
    the applicable instructions, manuals, and circular an other rules of the bank
    as well as those of Bangladesh Bank including Banking Companies Act 1991.

    · Ensure that
    credit proposals submitted to Head Office, Credit Division are completed and
    consistent with established policies and procedures.

    · Ensure that
    all credit facilities are covered by appropriate approval and that they are
    kept within approved limits and ensure compliance with terms and conditions of
    the approval.

    5.3 AGREEMENT FOR LOAN:

    If
    the appraisal indicates the proposal to be favourable to finance, bank will
    send an offer letter to the customer. After the borrowers acceptance this will
    be considered as loan agreement. This agreement has several parts and should
    cover all important terms and conditions of the credit. Some of these are:

    A
    note signed by the borrower, which specifies the principal amount of the loan,
    the interest rate, instalment period and amount etc.

    5.4 DOCUMENTATION:

    Loan
    documentation is a critical part of any sound lending. It is essential that the
    proposal defines clearly the purpose of the facility, the source of repayment,
    the agreed repayment schedule, the value of security and the customer
    relationship consideration implicit in the credit decision. It has been stated
    that between one third and one fourth of all loans, losses are caused by falls
    documentation.

    Where
    security is to be accepted as collateral for the facility all documentation
    relating to the security shall be in place, prior to the disbursement of the
    facility. The loan officer must understand his legal obligation for compliance
    documentation so that he may abide by all of the regulations that effect the
    banking profession.

    Generally
    documentation, as required for different kinds of advance and are enumerated
    below. There may be requirement of specific banking or legal documents below.
    There may be requirement of specific banking or legal documents to secure a
    credit according to sanction terms and conditions, which should also be
    obtained in addition to the following.

    5.4.1 Steps in Documentation:

    1.
    Obtaining the documents

    2.
    Stamping

    3.
    Witnessing

    4.
    Exception of documents

    5.
    Registration of documents

    5.4.2 Common compulsory documents:

    1. Letter of acceptance about the
      terms and conditions laid down in sanction advice
    2. D.P. Note
    3. Letter of agreement Bedsides
      there are some documents that are to be obtained depending on the types of
      advance such as:

    5.4.3 In case of Loan:

    i.  
    Letter of disbursement

    ii.
    Letter of authority

    iii.
    Letter of hypothecation/pledge

    iv.
    Insurance policy

    v.
    Any other document as stated in sanction advice

    5.4.4 In case of cash overdraft:

    1. Letter of disbursement
    2. Letter of authority
    3. Letter of hypothecation
    4. Insurance policy
    5. Any other document as stated in
      sanction advice

    5.4.5 In case of cash credit:

    1. Letter of disbursement
    2. Letter of authority
    3. Letter of hypothecation
    4. Insurance policy
    5. Any other document as stated in
      sanction advice

    5.4.6 In case of advance against lien of FDR
    Insurance policy etc:

    1. Letter of lien
    2. Letter authority
    3. Any other document as stated in
      vehicles

    5.4.7 In case of transport loan:

    1. Letter of hypothecation of
      vehicles
    2. Photocopy of blue book
    3. Photocopy of route permit
    4. Insurance policy under bank
      mortgage clause
    5. Any other documents state in
      sanction advice

    5.4.8 In case of legal mortgage:

    1. Mortgage deed
    2. Registration receipt
    3. Chain of documents of title
    4. C.S.S.A and R.S Parcha
    5. UP to date rent receipt
    6. Non-Encumbrance certificate
    7. Power of attorney
    8. Legal opining
    9. Valuation certificate
    10. 5.4.9 In case of equitable mortgage:

      1.
      Chain of documents for title

      2.
      Original title deed

      3.
      C.S.S.A and R.S. Parcha

      4.
      UP to date rent receipt

      5.
      Memorandum of deposit of tile deed

      6.
      Registered power of attorney

      7.
      Legal opinion

      8.
      Valuation certification

      9.
      Location plan

      10.   Non- encumbrance certificate

      5.5 LOAN SANCTIONING AUTHORITY:

      In Agrani Bank Ltd., the board
      approved the delegation of business discretionary power for sanctioning loan
      and advances.

      5.5.1 Consumer Credit Scheme:

      Agrani Bank consumer credit scheme
      is a part of its program to promote economic welfare though enhanced the living
      standard of its customer belonging to the fixed income groups.

      The scheme provides individual
      customer an access to a loan to acquire consumer durable on a affordable terms.

      5.5.2 Eligibility of customers:

      Officers having a
      confirmed/Permanent job in any one of the following organisations.

      1.
      Government organisation

      2.
      Semi-government an autonomous bodies

      3.
      Banks insurance companies financial institutions

      4.
      Armed forces BDR police and Ans.

      5.
      Private organisation having a corporation
      structure.

      Processional
      such as teachers of university/College/School doctors engineers’ architects;
      journalist’s chartered account and self employed individual’s age group: 18 to
      50 years.

      5.5.2 Eligibility of customers:

      1. Car, station, wagon, microbus, jeep
        motor cycle.
      2. Domestic
        Appliances:
        Air condition refrigerator deep freezer, washing matting cooking
        range, sewing machine furniture other domestic appliance.  

      5.6 DISBURSEMENT PROCESS OF CREDIT:

      After
      completing all the activities for sanctioning a loan the authority collects all
      documents (charge documents, mortgage etc.) and the last step of the process is
      disbursement. In this step when the agreement is made with the borrower, bank
      disburses loan. Loan disbursement procedures follow the rules and conditions,
      which was mentioned in the agreement. Both the banker and borrower have to
      follow this terms and conditions. Mode of loan disbursement depends on the
      agreement and types of loan. It may be disbursed at a time or step by step.
      Bankers should be very careful in loan disbursement whether the conditions are
      fulfilled.

      Figure-1: Deposit Position of the Branch:

      Figure-2: Advance Position of the Branch:

      Table-8: Loan & Advances to total Deposit
      Position of the Branch:

      Year

      2005

      2006

      2007

      2008

      2009

      Deposit

      703.50

      788.35

      857.80

      745.84

      768.98

      Advances

      157.57

      166.74

      154.95

      124.34

      139.78

      Percentage

      22.39%

      21.15%

      18.06%

      16.67%

      18.18%

      Table-9: Total Classified Loans To Total
      Advances:

      Year

      2005

      2006

      2007

      2008

      2009

      Advances

      157.57

      166.74

      154.95

      124.34

      139.78

      Classified Loan

      1.25

      8.26

      8.05

      Percentage

      0.79%

      0%

      0%

      6.64%

      5.76%

      5.10 Classified Loans Position of the Branch:

      Year

      Total
      Advance

      UC

      SS

      DF

      BL

      Total
      Classified Loan

      Standard

      SMA

      2005

      157.57

      153.15

      3.17

      1.25

      1.25

      2006

      166.74

      162.76

      2.73

      2007

      154.95

      150.56

      4.39

      2008

      124.34

      116.08

      8.26

      8.26

      2009

      139.79

      131.63

      0.11

      8.05

      8.05

      Figure-3: Deposit Mix of the Branch:

      Credit

      Figure-4: Sector wise investment Position of the
      Branch:

      SUPERVISION AND MONITORING OF CREDIT IN AGRANI
      BANK LTD.

      6.1 RECOVERY ACTIVITIES:

        Existing loans (all categories)

      – Dialysing
      due dates of repayment.

      – Regular
      follow-up

      – Periodical
      Inspection.

      – Surprise
      visits

      – Telephone
      collection.

      6.2 OVERDUE LOAN/ADVANCE:


      Preparations of quarterly lists; branch copy,
      controlling office copy and H.O. Copy.


      Attempts made for adjustments of loan before
      application of quarterly interest.


      Must be adjusted or adjusted before being
      classified.

      6.3 CLASSIFIED LOAN/ADVANCE:


      Target for recovery.


      Steps for de-classification.

      6.3.1 Interest for exemption:


      Quick decision.


      Communication of decision quickly.

        Basically the total procedure of a credit is
      included in the credit administration but the most two important principle
      element of bank credit administration is as follows.

      6.3.2 Credit File Maintenance:

      The Credit
      file on each facility shall contain all information necessary to facilitate
      ready monitoring of that facility. It should contain a thorough history of the
      customer relationship to;

      • Help credit officers’ track any
        problems.
      • Assist a newly assigned credit
        officer in understanding the customer and
      • Make the lending process
        transparent.

      The
      maintenance of credit files shall be disciplined to force the lending officer
      to obtain all relevant all relevant documents and encourages him to consider
      all relevant information when analysing customer risk. Complete credit files
      help prevent loan losses resulting from imperfect security.

      6.3.3 Facility Evidence Maintenance:

      All
      legal and banking documentation and register of security shall be maintained,
      at the branch, separately from the credit file in a location of utmost
      security.

      All
      legal and banking documentation i.e. charge documents shall be kept in
      fireproof safe under dual custody of branch manager or his designate alternate
      and another officer. A register of charge/security documents shall be
      maintained under the supervision of Branch Manager.

      6.4 IDENTIFYINFG PROBLEM LOAN:

      After
      reviewing the accounts and inspecting the stocks on the basis of the
      discussions with the borrowers and branch managers, the inspecting officials
      submit what is called a list of major irregularities or a list of serious
      irregularities highlighting certain aspects of the advances, which require
      immediate or urgent action for setting-right the irregularities or for securing
      the bank interests. To maintain a continuous asset quality credit department
      must be concerned about the problem loans.

      6.5 SUPERVISION OF CREDIT:

      One
      of the most importance tasks before the banks today is the follow-up and
      supervision of the credit provided by them. Banks have started financing in an
      increasing measure to priority and preferred sectors and as a result the demand
      for funds has increased substantially. Besides, credit is a scarce national
      resource and therefore proper and rational distribution of credit is very
      essential. In the circumstances, it is incumbent upon a banker to see that the
      advances granted to the borrowers are being utilised for the purpose, which
      they are given.

      This
      basis of supervision are risk of the transaction and repayment record, conduct
      of the account, financial capacity and record of the borrower, collateral
      conditions, supporting information, documentation and the degree of the
      conformity to the bank policies. The follow up of bank credit was not effective
      for lack of adequate data as stated above and in this situation many borrowers
      were able to obtain finance from the banks disproportionate to their production
      requirements and as a result the bank were obliged to sanction credit limits
      much in excess of their deposits, thus throwing their credit plans completely
      out of gear.

      In
      Prime banks credit policy the responsibility for review and monitoring of
      credit facilities starts at branch level with the branch Manager and the Second
      officer/credit officer and finally with Head office credit division. Regardless
      of any formalised times for review or required report of facilities extended,
      any circumstances may cause a facility to be reviewed and formally classified
      by Branch Manager.

      6.6 EARLY WARNING SIGNALS:

      When
      there is a “material change” in the borrower condition, present or expected the
      implications of which are not clear is known as early warning system. Obvious
      telltale signs of a problem loan are non-compliance with convenience, failure
      to provide tax return timely, limit overdrawn, kiting, evasive responses to
      questions, a drop in sales split borrowing, reduction in deposit, increases in
      payable and continuous failure to keep commitments etc. The following items
      manifest complacency and should always be guarded against:

      v  Lack of
      adequate supervision of old and familiar borrower.

      v  Dependence on
      oral information furnished by borrowers instead of reliable data.

      v  Optimistic
      interpretation of known credit weakness based on past survival of recurrent
      hazard and distresses.

      6.7 PREVENTION:

      ·
      Understand clients business.

      ·
      Analyse client’s financials condition.

      ·
      Frequent visit to client.

      ·
      Perfected legal documentation.

      ·
      Investigate market rumours.

      ·
      Use credit bureau checking.

      6.8 IDENTIFICATION OF DELINQUENT FACILITIES:

      A facility can
      be identified as potentially being ‘delinquent’ as above by any of the
      following persons:

      ·
      Second officer/credit officer of the branch.

      ·
      Branch Manager.

      ·
      Head office, Monitoring and inspection division.

      Head office credit division:- Whenever a
      facility is identified, as ‘delinquent’ recommendation is send to Head office
      with full justification for classification of the facility incase of classification
      as sub standard, doubtful or loss. It is the responsibility of the branch
      /Manager/Second officer/credit officer to timely identify and to try to take
      necessary steps to avoid classification of any facility.

      6.9 DEVELOPING A LOAN ACTION PLAN:

      Once
      default has occurred, it is essential to understands the reasons for the
      deterioration of the credit and determine the current condition of the
      borrower, guarantor and the condition, perfection and validity of any
      collateral. The work officer must evaluate immediately the institutions
      potential exposure, if any, to a lender liability claim and reduce that
      exposure in the negotiations and restricting that follow the default actions
      that may be taken are as follows..

      Making
      corrective action plan. The bank now needs to decide what course of action will
      be taken. If the review and analysis indicate the potential for long time
      survival, a plan of corrective actions must be formulated. If long time
      survival, a plan of corrective actions must be formulated. If long time
      survival does not appear realistic then a liquidation plan needs to be
      prepared. The bank will usually have a number of alternative actions from which
      to choose.

      ·
      Continuation and rehabilitation

      ·
      Move the debtor to another creditor.

      ·
      Voluntary liquidation

      ·
      Compromise settlement

      ·
      Repossession and sale of collateral

      ·
      Legal action

      ·
      Legal action against co-obligors

      ·
      Creditor’s arrangement

      ·
      Involuntary bankruptcy

      ·
      No action

      ·
      Implementation of the plan

      Doing
      projection on each alternative selected in order to determine the best course
      of action. The concern bank authority determines fail-safe points and develops
      contingency plans. Then the action is taken according to the plan step by step.

      6.10 CLASSIFICATION OF CREDIT:

      Agrani
      Bank Ltd. follows the Bangladesh Bank instructions strictly. Bangladesh Bank
      issued BCD circular no. 09 on 15-02-2009 and circular no. 20 on 25-12-2009. The
      circular provides the following guideline.

      All
      types of loan and advances are divided into 5 categories. Those are

      (I)  
      Continuous loan.

      (II)  
      Demand loan.

      (III)
      Term loan up to 5 years

      (IV)  
      Term loan over 5 years

      (V)  
      Short term Agricultural credit and Microcredit.

      BCD
      circular-09 and 20 is treated as base for loan classification.

      6.11 CLASSIFICATION PROCEDURE:

      Unclassified: Loans those are not
      classified. It is divided into two categories:


      a) Standard b) SMA

      Substandard: The preliminary
      classification.

      Doubtful: Loans, which are
      classified for a certain time, and bank, could not recover in the period, are treated
      as doubtful.

      Bad and loss: Of which, possibility
      of recovery is virtually nil.

      Table-11: Classification Status:

      Classification
      Status

      Length of
      overdue

      Rate of
      Provision

      Standard

      Below 3
      months

      1%

      SMA

      3 months and
      above but below 6 months

      5%

      Substandard

      6 months and
      above but below 9 months

      20%

      Doubtful

      9 months and
      above but 12 months

      50%

      Bad &
      loss

      12 months
      and above

      100%

      6.12
      Comparative Financial Performance of Agrani Bank Ltd., A. Hamid Road branch,
      Pabna, from 2006 to 2009:

      Table-12

      Figure
      in Lac:

      Sl. No.

      Particulars

      31.12.06

      31.12.07

      31.12.08

      31.12.09

      1

      Interest Income:

      a)
      Received from loan & advance

      b)
      Received from H.O. account

      15.31

      47.90

      14.17

      45.24

      13.23

      47.33

      10.81

      47.06

      Total Interest Income (a+b)

      63.21

      59.41

      60.56

      57.87

      2

      Interest Expense:

      a)
      Interest charges on deposit

      b)
      Interest paid to borrowing

      54.20

      42.18

      37.74

      30.59

      Total
      Interest Expense (a+b)

      54.20

      42.18

      37.74

      30.59

      3

      Net Interest
      Income:

      9.01

      17.23

      22.82

      27.28

      4

      Operating
      Income:

      a)Income
      from investment

      b)Commission,
      exchange & brokerage

      c)Other
      operating income

      2.84

      0.59

      1.29

      2.47

      2.69

      2.70

      2.84

      1.82

      Sub-total (a+b+c)

      3.43

      3.76

      5.39

      4.66

      5

      Total
      operating Income (3+4)

      12.44

      20.99

      28.21

      31.94

      6

      Operating
      Expense:

      a)Salary
      & allowances

      b)Legal
      Expense

      c)Other
      expense

      15.73

      0.20

      2.60

      19.78

      0.32

      2.14

      24.71

      2.05

      26.12

      2.72

      7

      Total Operating Expense (a+b+c)

      18.53

      22.24

      26.76

      28.84

      8

      Net Profit/Loss

      (6.09)

      (1.25)

      1.45

      3.10

        Figure-5:
      PROFIT POSITION OF THE BRANCH:

      Table13:
      Target & Achievement for the year 2009:

      Figure
      in Lac:

      Particulars

      Target

      Achievement

      %

      Deposit

      900.00

      768.98

      85.44

      Advance

      130.00

      139.78

      107.52

      Profit/Loss

      3.00

      3.10

      103.33

      Table14:
      Recovery of classified loan (Target & Achievement):

        Figure
      in Lac:

      Year

      Target

      Achievement

      %

      2005

      6.95

      4.10

      59

      2006

      1.25

      1.25

      100

      2007

      2008

      8.26

      2009

      8.26

      0.70

      8.47

      7. FINDINGS AND RECOMMENDATION

      The success of
      a Bank depends on improved service delivery to its customers.In the Country
      have emerged to satisfy the needs of customers. A lot of banks in Bangladesh
      uses conventional Banking system. The AGRANI BANK Ltd., New Market Branch is
      not exception to these trends.

      7.1 FINDINGS:

      While working
      on desk to desk, I had the following findings:

      1) The Cheque
      passing system of this branch is very time consuming. If a client places a
      Cheque, it is handled in three places. Firstly,
      it is registered on the supplementary sheet. Secondly, its come for computer posting (as well for first
      cancellation). And thirdly it comes
      to the section In-charge for verification of the signature of the drape and for
      cancellation. Then it goes to cash payment officer for final payment. The
      customer of the Cheque frequently has to enquire whether his Cheque is yet been
      passed for payment or not. This process kills valuable time of customer. That
      this creates dissatisfaction and bore for customer.

      2) Due to lack
      of one stop service, the customers are bound to move from one counter to
      another counter. Today this type of movement of the client is treated a
      harassment according to client’s point of view.

      3) AGRANI BANK
      Ltd. – A. Hamid Road Branch seeks credit report in case of loans and advances
      that takes more time.

      4) In some
      cases, loans and advances are sanctioned due to the interference of invisible
      hand. It increases the amount of classified loan and advance.

      5) The loan
      recovery performance is not satisfactory in A. Hamid Road Branch. The
      classified loan up to 31st December 2008 is Tk.805000.

      6) Information
      are acquired by the bank official to appraise a loan proposal are enough to
      evaluate a borrower quality i.e. whether a high risks borrowers or low
      borrowers.

      7) Lack of
      efficient employees to compete with the others fast growing Banks

      8) Shortage of
      staff for performing the activities.

      9) Lack of
      technological facilities, i. e. online banking.

      10) An
      infrastructure situation is not well equipped and well decorated. 

      7.2 RECOMANDATION:

      The following
      recommendations are not the panacea to solve all the problems faced by the
      Agrani Bank Limited in the process on loan recovery nor it will be able to
      uproot all the causes of problems in the process. But it is expected that the
      given recommendations may have positive impact on activities of Agrani Bank
      Limited.

      1.
      It should clearly know about the management
      condition-skill, efficiency and better performance of the project properly. If
      the management performance is skilful and efficient, the credit can be extended
      loans to an organisation.

      2.
      Because the loan holder can fail to pay bank’s
      loans, UBL should select accurate promoters before disbursement of credit.

      3.
      Political interference has to be avoided in bout
      credit disbursement and recovery. The politician of Bangladesh influence in
      loan sanction and recovery. As a result, many unprofitable projects would be
      taken by the Agrani Bank Limited.

      4.
      The value of the security must be value properly
      by the independent value and constantly watched so that the value of mortgage
      property becomes sufficient for the recovery of default loan.

      5.
      Stopping the grant of loan to any organisation by
      the other banks, which is a defaulter to Agrani Bank Limited may be of much
      help to pressure the defaulters for the paying its outstanding loan first and
      take loan thereafter. Clarence from Agrani Bank Limited or other banks at the
      time of taking loan from other banks may be made compulsory. Introduction and
      at the same time proper implementation of this system may be expected to
      accelerate the loan repayment trend by the borrower.

      6.
      Publishing the names of defaulter’s ad well as
      good and regular payers. In various dailies and granting various sorts of facilities
      to good borrowers will create a moral persuasion on the borrowers. This may
      decrease the number of defaults and the volume of large outstanding loan amount
      as well.

      7.
      Pressure from outsider and influence extorted by
      borrowers are also a great impediment in the smooth functioning of loan
      recovery process. The role of government in this case is the most important
      factor required solving these sorts of problems.

      8.
      More and more competent personals are required to
      be employed as per requirements of Agrani Bank Limited so that there will be
      the leas possibility of wrong appraisal and evaluation of projects. Government
      embargo on the employment of Agrani Bank Limited must be relaxed in order to
      stop the recurrence of this default. Moreover, action must be taken against the
      wilful defaulters will also be of much help.

      9.
      Aged old laws to bank loan recovery should be
      changed.

      10.  
       The new
      entrepreneurs should be encouraged in disbursing loans and those who have the
      records of regular repayment should be give preference.

      11.  
       Steps
      should be taken that the guarantors cannot avoid their responsibilities.

      12.  
       It is
      observed that the defaulters generally get various sorts of exemptions as
      declared by the government from time. Government must not show any kind of
      mercy to the defaulters in any ways, which may encourage the default culture.
      This type of action may discourage the borrowers to become wilful defaulters.

      13.  
       A new
      provision may be included in the loan agreement that the defaulters will be
      declared “bankrupt” by the court at the instance of Agrani Bank Limited if the
      outstanding loan exceeds a given percentage of loans taken or maximum period
      for loan repayment.

      14.  
       It is
      really tough to recover loan when the borrowers diversify the loan and avoiding
      the use in specific purpose. Limited liabilities of companies give the
      borrowers a right to protest their own property of the borrowers in their own
      name or in “Benami may help to stop this illegal practice.

      15.  
       Despite
      stringent measures taken by the government the recovery is very negligible
      because of the pressure of the interested lobby. The chamber bodies also make
      lobbying against any type of stricter steps. Steps should be taken to avoid any
      of pressure like these in strengthening the position of loan recovery.

      BIBLIOGRAPHY

      • Journal of the
        Institute of bankers Bangladesh.


      -Published by Institute of Bankers Bangladesh.

      • Modern Investment
        Theory

      -Br Robert A. Haugen.

      • Law and Regulations
        in Banks.

      -Course material of BIBM.

      • Commercial Banking
        (The Management of Risk).

      -Donald R.
      Fraser, B.E. Gup, J.W. Kolari

      • Annul Report-2007
        & 2008 Agrani Bank Ltd.
      • Financial Analysis of
        the Bank
      • Daily data collection
        from Bank.
      • Economic Trends,
        Published by Bangladesh Bank.
      • Internet:http://www.agranibank.org/
      • Monthly/Quarterly/Half-yearly
        Statements of the Branch.
      • Different Manuals of
        the Bank.
      • Credit Risk
        Management Policies.


      -Published by Agrani Bank Ltd.